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spicandspan.de
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spicandspan.de opinie
Informacje o spicandspan.de
4,61
51 opinii
Opinie pochodzą z portali zewnętrznych
Ostatnia aktualizacja: 11.06.2022
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Jak firmy czerpią korzyści ze swojego katalogu?
Zobacz przykład1582198426
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzd0tlbU1BEAE!2m1!1s0x0:0x689dac650526e856!3m1!1s2@1:CIHM0ogKEICAgIDswKemMA%7CCgwImt258gUQiMX9zQE%7C?hl=en-US
Class of 2024 WUM
google
https://www.google.com/maps/place/?q=place_id:ChIJ21uXKtLNHkcRVugmBWWsnWg
Dear Mr. Joel Uwah, Thank you for your review. We have discussed your booking with the assigned cleaning lady. You have ordered the Last-Minute Cleaning which is more expensive than other cleaning packages. After the cleaning, you refused to pay your bill by simply justifying it that you were a student at a medical university and had other expenses to cover, and did not want to pay the bill. Unfortunately, such an explanation is unacceptable. If the service is deemed to be too expensive, it should not have been booked by you in the first place. It would be very unfair for the cleaning lady not to receive money for her hard work. Thank you for your understanding. Best regards, SPIC AND SPAN. Customer Support
1584056219
1
Amount at the end of service is too high
1599312453
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNDaDZqdG93RRAB!2m1!1s0x0:0x689dac650526e856!3m1!1s2@1:CIHM0ogKEICAgICCh6jtowE%7CCgwIxaTO-gUQ4KK-2wI%7C?hl=en-US
Otabek Umurzakov (bryan)
google
https://www.google.com/maps/place/?q=place_id:ChIJ21uXKtLNHkcRVugmBWWsnWg
Dear Otabek, yes, as per our Terms&Conditions we do not allow cash payments as we strive to be 100% transparent. We offer our customers more than 20 different payment methods. They are all 100% online.
1649698861
3
No cash payments, only pre bookings with a card..
1547291036
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURJdWVlM2JBEAE!2m1!1s0x0:0x689dac650526e856!3m1!1s2@1:CIHM0ogKEICAgIDIuee3bA%7CCgwInJPn4QUQsuSnoQM%7C?hl=en-US
Adam Nowaczewski
google
https://www.google.com/maps/place/?q=place_id:ChIJ21uXKtLNHkcRVugmBWWsnWg
Thank you for your feedback. We are happy to hear you were fully satisfied with the service :)
1547292398
5
I contacted Spic and Span via mail. Just a few days later two ladys came to our apartment and cleaned everything we asked for. The cleaning is outstanding and we are more then satisfied. From now on we will be using this cleaning service weekly and we highly recommend them!
1610281646
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTMjVhUkNREAE!2m1!1s0x0:0x689dac650526e856!3m1!1s2@1:CIHM0ogKEICAgIDS25aRCQ%7CCgwIruXr_wUQqKjJ5QE%7C?hl=en-US
Rohit Bharwani
google
https://www.google.com/maps/place/?q=place_id:ChIJ21uXKtLNHkcRVugmBWWsnWg
Thank you for the great review. We are glad to hear you were fully satisfied with your service.
1612993468
5
Positive: Professionalism, Punctuality, Quality I'm very satisfied with the service! The cleaners are really professional and pay attention to detail. I didn't have nearly any remarks, which is exceptional as I'm quite demanding.
1609314263
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTOGFIclJ3EAE!2m1!1s0x0:0x689dac650526e856!3m1!1s2@1:CIHM0ogKEICAgIDS8aHrRw%7CCgsI19-w_wUQ4MaMRA%7C?hl=en-US
Ollie Torres
google
https://www.google.com/maps/place/?q=place_id:ChIJ21uXKtLNHkcRVugmBWWsnWg
Dear Mr. Oliver Torres, We really appreciate your constructive feedback. We were not aware of the problem as our customers have always been satisfied with the assigned cleaning lady (Yuliia) so far. Nonetheless, if such an incident repeats, she will be banned from our platform. We are sorry for the incident. As per your request, we have canceled the booking and refunded your deposit in full. We hope you will give our platform a second try in the future. We have saved your comments in the system. Should you need a cleaning, we will assign a different cleaning associate to you next time. Please, do not hesitate to contact our Customer Support at [email protected] in case you would like to discuss your feedback any further. Best regards, SPIC AND SPAN. Team
1609789716
1
Terrible service - disgraceful. I requested an English speaking cleaner with vaccum and all equipment for cleaning at an extortionate 20 eur / hour (per cleaner) and a lady turned up (20 mins late) with a plastic bag and a broom - also didn't speak even a word of English.
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