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Alan Webb Nissan
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Alan Webb Nissan reviews
Information about Alan Webb Nissan
3,84
100 reviews
The opinions come from external websites
Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHMEpINW93RRAB!2m1!1s0x0:0x38b86c523c57d6ad!3m1!1s2@1:CIHM0ogKEICAgIDG0JH5owE%7CCgwI4YvLjAYQkO6C2gE%7C?hl=en-US
BENJAMIN SPENCE
google
https://www.google.com/maps/place/?q=place_id:ChIJjZAeKJuvlVQRrdZXPFJsuDg
Benjamin, Thank you for your time and your valuable feedback. We strive to meet or exceed our customer expectations. We are sincerely concerned and apologize that we fell short of your expectations. Your insight is highly appreciated and will help us to build a better customer experience. You may also reach to our Service Manager, Adam Ahmadi, to discuss this matter at 360-892-9004 ext 213.
1637105751
1
I tried for weeks to schedule an oil change. Left numerous voicmails with the service department, never received a call back. Then was eventually able to "schedule" it with someone on their chat service. Show up for my appointment and they find no record of it. No apology or any offer to make it right other than saying they could possibly fit it in by the end of the day. No loaner car to offer (I had to work rest of the day). Continued lousy service by this company, would not recommend.
1644685845
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtOS1lTFlREAE!2m1!1s0x0:0x38b86c523c57d6ad!3m1!1s2@1:CIHM0ogKEICAgIDm9-eLYQ%7CCgwIldSfkAYQuJKKkwI%7C?hl=en-US
Art Dembowski
google
https://www.google.com/maps/place/?q=place_id:ChIJjZAeKJuvlVQRrdZXPFJsuDg
Art, I'm sorry you had poor experience. Please reach out to me at [email protected] if there is anything I can do for you. Thank You Adam Ahmadi Service Manager
1644860078
1
went in for just an oil change (on service contract) had appointment. After 3 hours I saw my truck outside and it looked like it was done. I stood in line and told them that it looked like my truck was done. It was and I left. 3 hours for an oil change while I was waiting (they knew), with no updates is terrible. I have one more service on the pre-paid maintenance contract and then you will never see me again.
1638666817
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHMWVLbG13RRAB!2m1!1s0x0:0x38b86c523c57d6ad!3m1!1s2@1:CIHM0ogKEICAgIDG1eKlmwE%7CCgwIwaSwjQYQqLOmqgE%7C?hl=en-US
Sarah Randall
google
https://www.google.com/maps/place/?q=place_id:ChIJjZAeKJuvlVQRrdZXPFJsuDg
Thanks for the amazing review and rating, Sarah! We look forward to doing business with you again in the future. Sincerely, The Alan Webb Nissan Team
1638980921
5
This place is so relax and very helpful. I had an amazing experience there.
1631337066
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUM2X2ZPNmVnEAE!2m1!1s0x0:0x38b86c523c57d6ad!3m1!1s2@1:CIHM0ogKEICAgIC6_fO6eg%7CCgwI6vTwiQYQoJ-vlwE%7C?hl=en-US
Atomic Hunter
google
https://www.google.com/maps/place/?q=place_id:ChIJjZAeKJuvlVQRrdZXPFJsuDg
We are glad we could help! We sincerely thank you for the positive review, and look forward to seeing you again soon!
1631563035
5
At first I was just expecting coldness from the reps but i was greeted with a smile so it threw me off and I was able to have an excellent experience getting my car in for repairs!
1641954123
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtNTY3RzdRRRAB!2m1!1s0x0:0x38b86c523c57d6ad!3m1!1s2@1:CIHM0ogKEICAgICm567G7QE%7CCgwIy_b4jgYQiLODzgE%7C?hl=en-US
Ricardo Epps
google
https://www.google.com/maps/place/?q=place_id:ChIJjZAeKJuvlVQRrdZXPFJsuDg
Ricardo, I'm sorry you did not have a positive visit. We will work on some of the points you made here to see if we can improve them. Thank you for leaving us some feedback.
1642112676
3
My appointment was 8am. No shuttle service, no coffee, a TV in the waiting area that either doesn't work is had never been turned on since I've been going there. I was told my service would take 4 or 5 hours. I'm still waiting for a call 8 hours later. It's now 4pm and no update call or anything. .
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