Absolutely zero communication from this business. Every item purchased was previously opened. One item was missing the original packaging box the item was to come in. Bag was even torn open. Phone calls made. No one picked up. E-mails sent, again... no response. I will NOT recommend this business. My advice is to shop some where else.
I have not visited the store in person. But I have ordered online. If there are any problems just call,l. Also make sure that the item is in stock and does not have to be ordered. But like all magic stores, the best thing to do is to go there.
So I ordered something pre Covid.. Due to the shut down it took some time to get my order.. Through all that trouble these guys stayed in communication to let me know how far along my order was, estimated ship dates, etc.. This was the first time I ever ordered with them and won't be the last.. Very professional and the customer service was outstanding!
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