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Learntosurfhb
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4,86
56 reviews
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Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM0NU9LWnhBRRAB!2m1!1s0x0:0x48af4875b6a8d52e!3m1!1s2@1:CIHM0ogKEICAgIC45OKZxAE%7CCgwIwOnc5wUQkM3d5gI%7C?hl=en-US
Kelly Duong
google
https://www.google.com/maps/place/?q=place_id:ChIJn1EEmkUg3YARLtWotnVIr0g
Kelly was upset about our cancelation policy and decided to write a very untrue account of what happened. We have to pay our instructors if you show up or not and we stand by our cancelation policy and will continue to give the most professional surf lesson out there.
1559977477
1
Long story short: DO NOT BOOK WITH LEARN TO SURF. UNPROFESSIONAL AND UNCOMMUNICATIVE! Here's why: I booked a 2 hour surf lesson with a GoPro package on Memorial Day weekend. Unfortunately, something came up and it was difficult for me to make it to my appointment. So, I emailed the owner, Jason, and asked him if I could reschedule the previous night. He did not respond after my second email, and waited until I called HIM, even though I am the customer. He responded to my call an hour prior to my lesson and I ended up going to avoid the $50 rescheduling fee. I showed up to my lesson and met an instructor named Dylan. He was waiting in a white van. He gave me my board, which was extremely beat up and old. The foam was torn up and it was a 9ft paddle board. I told him I wanted to work on catching waves by myself because I have surfed before and that was my area of difficulty. Although he tried hard to get me on waves, he did not help me in any way to improve as a surfer. To add on, my GoPro was not securely attached to the surfboard so I don't know if there was any real footage caught on camera. It was flopping around the entire time. What a waste of money! That was strike two. My instructor told me that I would receive my GoPro footage within 24-48 hours. It has been over a week since my lesson and I haven't received it. I emailed Jason, and guess what? Slow response, broken promises. Could've guessed, right? He said he was on vacation and will send me my footage over the weekend. Obviously, I have not received it. Strike three. This is RIDICULOUS. If you can't be professional and communicate with your customers, then you probably should NOT be running a business. Complete waste of my time, energy and hopes. If you love to be disappointed and angry, book with Learn to Surf! (Sarcasm implied) **UPDATE**: The owner, Jason, threatened to sue me because of my negative review, claiming he "has a law degree." He told me he would give me my GoPro footage if I took my review down. Obviously, he does not have a business degree because that is not how you do business. PATHETIC.
1624855662
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURxeUpqN1N3EAE!2m1!1s0x0:0x48af4875b6a8d52e!3m1!1s2@1:CIHM0ogKEICAgIDqyJj7Sw%7CCgwI7qjlhgYQqJ2NmQE%7C?hl=en-US
Christine Yu
google
https://www.google.com/maps/place/?q=place_id:ChIJn1EEmkUg3YARLtWotnVIr0g
None of this happened unfortunately people make up strange stories when they are upset. Also my name is Jason we wish Christine the very best.
1624852465
1
I wrote the whole negative my experience and it was instantly deleted. Me and my friend had a circumstancial situation to stop the lesson. Owner *Jason* told us that accidents happen and it's our fault(to get stung by stingray). We really wanted to make up our lesson and ask for makeup. They requested additional money to reschedule and when we did, they overbooked another lesson over ours. Called to complaint and they hung up the phone. Glad that i didn't pay additional cost for nothing and we still wasted our money without lesson. Their van is parked on the beach street with wetsuits for rental, don't think they ever clean them. Not very sanitary and i was afraid one of the suit with blood on would be still there. I would recommend other surfing lesson place for better service. - Jason i have corrected your name thanks for pointing out typo. If this wasn't happen, you wouldn't have called to ask to delete my review. My review is simply from my personal experience not the story i have made up.
1459088636
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBeWRlY0JBEAE!2m1!1s0x0:0x48af4875b6a8d52e!3m1!1s2@1:CIHM0ogKEICAgIDAydecBA%7CCgsI_NnftwUQgNL4Pg%7C?hl=en-US
Heather Diver
google
https://www.google.com/maps/place/?q=place_id:ChIJn1EEmkUg3YARLtWotnVIr0g
5
Learn to Surf is the best!! Amazing experience as a first time surfer! Jason was great, friendly, and helped my kids get the most out of the morning. Absolutely recommend them. They are already asking to go back!
1509476520
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRei1Qb2dRRRAB!2m1!1s0x0:0x48af4875b6a8d52e!3m1!1s2@1:CIHM0ogKEICAgIDQz-PogQE%7CCgwIqJHjzwUQwOGLrQE%7C?hl=en-US
Jocelyn McEachern
google
https://www.google.com/maps/place/?q=place_id:ChIJn1EEmkUg3YARLtWotnVIr0g
5
Highly recommend LearnToSurf! Very easy to book the lesson online and communication before the lesson around where to meet was great. My lesson was in Newport Beach with Meshach and he was awesome. I was a bit nervous as this was my first time surfing but I never once felt unsafe in the water. We started with a warm-up on the beach then went over the proper techniques before stepping foot in the water. Meshach's cues enabled me to ride the first wave! It was obvious that he has a lot of experience helping beginners have success and a lot of fun. Would definitely take lessons through LearntoSurf again!
1562544955
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURreThMYVN3EAE!2m1!1s0x0:0x48af4875b6a8d52e!3m1!1s2@1:CIHM0ogKEICAgIDky8LaSw%7CCgsIu5aK6QUQ0I6cWA%7C?hl=en-US
Jason Brown
google
https://www.google.com/maps/place/?q=place_id:ChIJn1EEmkUg3YARLtWotnVIr0g
5
We had an amazing experience with Dave. My son and I were in California for vacation and wanted to learn how to surf. Dave made our trip a memorable one and was an absolute pleasure to be in his company. Thank you so much and we will be back very soon!
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