Mrs Valkovich, many thanks for your feedback. Apologies we were not able to meet all your expectations. So completely sure what could have been the issue that day since we are still using the same cheese wheel, with the same recipe and served at the table. Would really appreciate it if you could contact us to provide additional details about your experience so we can correct any issues. Respectfully, Pane e Vino Ristorante Italiano management
1652333315
2
Our server wasnt extremely pleasant nor friendly but gave decent service. We ordered the cheese wheel and wasnt impressed. The original location used different cheese and the new recipe wasnt great. Also with the original location theyd bring the wheel and it was an experience vrs watching your servers back turned and you could barely see what they were doing. I am rating them two stars as they did comp the wheel and offered a desert. My husband and friend enjoyed the desert.
Giovanni, our sincere apologies we were not able to accomodate you and your party yesterday. We are not working with reservations only; however, the amount of reservations we are getting at the new location is much higher now. Wish we could get everybody interested in having lunch/dinner with us, particularly regular customers; unfortunately, as in many other restaurants, on certain occasions we only can get a limited number of people, not only based on tables but due to other factors such as staff, supplies, etc, so we can properly serve customers with reservations. Thanks for your understanding. Please contact me directly if you would like to discuss this further. Respectfully, Fabrizio, owner (281-3912222)
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1
I was a recurrent customer in the other location but since they changed to this new place, now they asked for reservation even with most of the tables free. Very disappointing with the service. I asked to be in the bar and they said no. I didn't see the owner this time, he usually used to be there so things work. Svegliati un poco!
Hermoso lugar, bella decoración, excelente comida y postres, buenos vinos, atención esmerada, ambiente agradable. Como siempre muy especial una vez mas quedamos muy satisfechos con este hermoso y delicioso lugar, muy acogedor
Ordered from door dash a kid cheese pizza, which was good and also a kids Alfredo. The kids pasta was $8 for maybe 3 bites and the Alfredo sauce is like soup. Very disappointed. It looks half eaten.
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