Been waiting 3 months now with back and forth with no involvement from owner. We had to constantly ask for the status of a unit t-shirt design as a sample for us to order over 100 more. His only comment was about the image not being proper format but was told he would fix it for $35 but never did. Have stopped by multiple times to pick up and each time he acted like he didn't know which project it was about and how he seemed inconvenienced. He was given the benefit of the doubt as COVID is going on and may have been short staffed, but if the project was too much to take on, I would have looked elsewhere. Instead, after many phone calls and emails and ultimately 3 months, it's still not ready. Will recommend to other Military units to not utilize his services.
Horrible customer service. I am a pretty easy going person, so getting me to complain is a feat in its own. I had ordered 8 shirts, two hats to be custom made for my start up business. The shirts came out sketch, as the white in the design printed more transparent than white. I received the shirts two days late and the excuse was that a bigger order took priority over mine. Which was probably bs. The two hats that they had in stock, that I had purchased from them, never got printed! Three weeks of waiting on the hats I finally broke down and bought some from another source and took the hats to happy cow, I was willing to make this happen but it was apparent that the owner didnt want to do the work. I got my refund for the original two hats and left this poorly ran business. If you dont want to do a job just say it, dont leave a customer hanging. Do not do business here if you want professional work done.
I ordered shirts for an event from a different online company, and they weren't delivered on time. They were scheduled to be delivered after the event. I called Happy Cow Tees desperate for an overnight miracle and they delivered. Not only were they able to do it for me, but the extra charge was only $2 more per shirt....on top of more than reasonable prices to begin with. Not to mention their store is closed, and they're in the middle of moving the equipment, and they got it done for me. They will be getting my repeat business, and I will be referring anyone who asks me to them.
HORRIBLE CUSTOMER SERVICE. I went in and was told my shirts were going to cost $10 in total for one shirt which included the shirt and ended up being $16.99 per shirt even when I told the owner how many I needed. The owner is very sarcastic and so unprofessional. I had to keep reminding him about all the emails I was sending. He tried lying to me saying I was the one not responding to him when I clearly have proof that he was the one never responding. Do not bring your service here.
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