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J&M Automotive Sls&Svc
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J&M Automotive Sls&Svc reviews
Information about J&M Automotive Sls&Svc
4,71
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtMDQyZXpnRRAB!2m1!1s0x0:0x15ceb3634761341a!3m1!1s2@1:CIHM0ogKEICAgIDm042ezgE%7CCgwIx7mKkAYQ6OOBpwI%7C?hl=en-US
Matthew Hadley
google
https://www.google.com/maps/place/?q=place_id:ChIJbwxZjP3C54kRGjRhR2OzzhU
Here at J and M we strive for over the top customer satisfaction. We are sorry that you are having an issue with your vehicle. It is never our intent to have a client have issues with their purchase. I spoke to my service department, and they have never received a call from you about the Rav4. We stand behind our products and do a full safety and mechanical inspection prior to our clients picking up their vehicles. Again we are sorry that you are having an issue and wish you nothing but the best.
1644335231
1
We purchased a 2008 Toyota RAV4 in July 2021. The car had an average amount of miles on it for a 2008 model. After a few months of owning the car, we started to have some oil consumption issues. We took the car to a mechanic and began our routine of changing the oil every few hundred miles. The oil issue did it's damage and now the car is dead - the engine is destroyed and we're in a tough spot given the current market. We paid $8K for a used car that lasted 7 months and we're truly disappointed. We called J&M to explain our car loss and received no sympathy. Please do your due diligence in your car search - J&M was kind to us during the search but the folks there are salespeople and are by no means car experts or mechanics. They will "service" the car before you drive it off the lot but they DO NOT do any engine work or inspection. A used car for that price shouldn't die after 7 months with routine maintenance - we regret this decision and wish there was some way to remedy this loss. ***Editing my review based on the owner response. We did call the service department and I personally spoke to a representative.***
1649765138
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyLVBPb0VREAE!2m1!1s0x0:0x15ceb3634761341a!3m1!1s2@1:CIHM0ogKEICAgIC2-POoEQ%7CCgwIktbVkgYQ2K2b8gE%7C?hl=en-US
Timothy Sanford
google
https://www.google.com/maps/place/?q=place_id:ChIJbwxZjP3C54kRGjRhR2OzzhU
Timothy, I am sorry that you had an issue with your Kia Sorento. Here at J and M we strive for over the top customer service and it is never our intent to deliver a car that may have an issue. We do a thorough safety and mechanical inspection on every vehicle to ensure a quality product for our clients. We do offer these extended warranty contracts for any concerns that may occur after the sale, it is never our intent, but unforunatley some things can occur months or years later. We appreciate your business and if we can assist in any way please contact us at (203)723-5666.
1649770008
1
Be careful what you buy I bought a used car from here before my first oil change my engine went. Thank god I told them Im not getting a car without the extended warranty. Even with that still have to come out of my pocket while waiting 3 weeks just for my claim to get approved. So all around Ill never buy here!!!
1640210567
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtNG9US0ZnEAE!2m1!1s0x0:0x15ceb3634761341a!3m1!1s2@1:CIHM0ogKEICAgICm4oTKFg%7CCgwIh8GOjgYQwOvbrQE%7C?hl=en-US
Tywana Staples
google
https://www.google.com/maps/place/?q=place_id:ChIJbwxZjP3C54kRGjRhR2OzzhU
Thank you for your review! We're glad to hear Jonathan was able to provide an easy going shopping experience. Congratulations!
1640281291
4
My experience with J & M was awesome Jonathan was extremely helpful with all my questions and concerns. I would recommend doing business with them.
1642266702
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtb0ozRUFREAE!2m1!1s0x0:0x15ceb3634761341a!3m1!1s2@1:CIHM0ogKEICAgIDmoJ3EAQ%7CCgwIzoCMjwYQoO2wiwI%7C?hl=en-US
Kristen Eagen
google
https://www.google.com/maps/place/?q=place_id:ChIJbwxZjP3C54kRGjRhR2OzzhU
Thank you for your kind words!
1643751975
5
The service and sales team are amazing.
1652899636
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyNmNPQVlnEAE!2m1!1s0x0:0x15ceb3634761341a!3m1!1s2@1:CIHM0ogKEICAgID26cOAYg%7CCgsItP6UlAYQkJHPJA%7C?hl=en-US
Tabatha Holmes
google
https://www.google.com/maps/place/?q=place_id:ChIJbwxZjP3C54kRGjRhR2OzzhU
Here at J and M we strive for over the top customer service. We are sorry you had some concerns with your vehicle. It is never our intent to have our clients have issues with their vehicle. Unfortunately, issues can arise, but it is how the dealer handles the concerns for you is what matters. I know as a stand up dealer that cares about their clients, we are taking care of your concerns and resolving your issues for you. If you have further questions please feel free to contact me directly at (203)723-5666. This is Brad the Manager.
1652961046
1
This has been the worst car buying experience ever!!!!! I have had my car for a month (have not even made a payment yet) it has worked in total a week. The alternator went not a big deal they came and picked it up to fix it now the amplifier ($1,200) and an electrical problem that cause the blinkers to not work ($800). The service department informed upon picking up the car it was in perfect working order which clearly is not the case.
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