Mrs. Sierra, I, Amber , have not spoken to you in any rude manner whatsoever. The finished product is and was what you asked for, and also approved. Your shirts were garments you provided. We keep them in a closed up box until your stuff is printed. Any stain/stains on garments that you provide we are not liable for per the waiver you signed when you drop garments off. Your charges were sent to you in an invoice and explained in detail . I myself tried to reach out 3 times and no response .
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Very rude customer service from Amber. Finished product was not what I asked for and when asked to confirm my charges, I was hung up on. Then when I received my shirts they had bleach spots on them. Very upset and was a waste of my money. Would give 0 stars if possible. 10/10 would NOT recommend.
Lori at the shop has been fantastic. My son wears an embroidered uniform shirt to school. My order was done quickly! After talking while dropping the set of shirts I needed work on I mentioned that I was having a hard time finding different color uniform shirts in his size. The next day Lori (went above and beyond) went to the store on her OWN personal time and picked up 2 shirts in different colors for my son and embroidered them for me. When my sons shirts were done on a Friday I wasnt able to pick them up because I was heading to work, so she actually delivered them to my house. This is the best customer service I have received at ANY business and it has not gone unnoticed. Lori thank you! My experience with Legacy has been amazing! And I will be bring all of my future business to you, along with referring friends and family !
Love this family run business Amber is always on point with any custome design and very helpful if you are not sure exactly what you want very fair prices and is quick to respond with any question.
Amber is the best! I have not been disappointed with anything. She is timely, professional, and affordable. This business is steady growing because of her quality
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