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Maple Grove Eye Doctors
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Maple Grove Eye Doctors reviews
Information about Maple Grove Eye Doctors
4,65
43 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURHalpxZ3ZRRRAB!2m1!1s0x0:0x93ae48fd80782330!3m1!1s2@1:CIHM0ogKEICAgIDGjZqgvQE%7CCgwIuKC0jQYQsN-_rAI%7C?hl=en-US
Thien Ly
google
https://www.google.com/maps/place/?q=place_id:ChIJfUMHMPtHs1IRMCN4gP1IrpM
Hi Thien, We do try to accommodate late arrivals as much as possible without causing on time arriving patients, to be delayed receiving their eye exam. We were happy to have been able to accommodate your timeline.
1638741231
1
I'm driving from Wisconsin almost 3 hrs to make my appointment on time which I'm having a hard time with directions, I call the staff and ask where they located I'm 2mnts away from the store but the staff told me I had to reschedule if I'm 2mnts late! I think this is rude and unprofessional, if it wasn't on my way to visit my families I wouldn't go there I wouldn't recommend it , poor customer service my first time experience
1543285743
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNJeGFLWmpRRRAB!2m1!1s0x0:0x93ae48fd80782330!3m1!1s2@1:CIHM0ogKEICAgICIxaKZjQE%7CCgwI79fy3wUQ2Ob-oQE%7C?hl=en-US
Erik Schumann
google
https://www.google.com/maps/place/?q=place_id:ChIJfUMHMPtHs1IRMCN4gP1IrpM
Hi Erik, we did explain the difference between medical and vision insurance prior to your visit and when you were in our office. We are sorry that there was a misunderstanding.
1552583476
2
The doctor was polite and knowledgeable. However two eye exams got sent to insurance as office visit exams and cost me over $130 when eye exams should be covered. I received no prior explanation of this otherwise I wouldn't have gone ahead with the appointments. When I tried to get help with it I just didn't even get an apology or explanation as to why. Short term gain for them but lost a long term customer.
1613435061
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUN5NTlDcU9nEAE!2m1!1s0x0:0x93ae48fd80782330!3m1!1s2@1:CIHM0ogKEICAgICy59CqOg%7CCgwItaGsgQYQ4MaBlQM%7C?hl=en-US
Tamika Mccall
google
https://www.google.com/maps/place/?q=place_id:ChIJfUMHMPtHs1IRMCN4gP1IrpM
Thanks, Tamika for taking time to let us know about your experience
1613486096
5
Had a great first visit. Staff friendly and very quick routine exam/contact eval. Great place of service.
1540994619
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNJbklDT1Z3EAE!2m1!1s0x0:0x93ae48fd80782330!3m1!1s2@1:CIHM0ogKEICAgICInICOVw%7CCgwIu-zm3gUQ2bzFwQE%7C?hl=en-US
Michael Cristel
google
https://www.google.com/maps/place/?q=place_id:ChIJfUMHMPtHs1IRMCN4gP1IrpM
Thank you, Michael for letting us know~~ this makes everything that we do so worthwhile! We'll definitely pass on your comments to the team :)
1541019174
5
I often have to rely on a weekend optometry appointment due to child visitation, and the Maple Grove Pearle Vision clinic never fails me. My oldest son has ADHD, and the doctors there have worked with him patiently to get his necessary exams done. Jessica has always been his optician, and readily worked with my son to find the optimal frames and layout to fit his lifestyle, as well as dealing with the hurdles of insurance coverage vs. out-of-pocket expense. The staff has always been warm and professional, and I appreciate their dedication to providing a critical health service for my family!
1653972968
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQyejdLSm9nRRAB!2m1!1s0x0:0x93ae48fd80782330!3m1!1s2@1:CIHM0ogKEICAgID2z7KJogE%7CCgsI6L_WlAYQ6JbXCw%7C?hl=en-US
Emily H
google
https://www.google.com/maps/place/?q=place_id:ChIJfUMHMPtHs1IRMCN4gP1IrpM
Hi Emily, We apologize for the situation- we thought that we had resolved it to your satisfaction so when we saw your review our on-site manager called you so please return her call so that we can resolve this asap.
1653764524
3
It was good up until I waited an hour to get my prescription filled. They said my glasses would be ready in an hour. I waited and when the hour was up, I went inside and they acted like I should have known that they didn't have the lenses in the back. No calls, text, emails at all from the person who has helped me. I don't recommend others going here. I left not knowing when my glasses would be getting finished or if at all after spending 460 dollars.
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