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Iconic Tshirts
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Iconic Tshirts reviews
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4,10
10 reviews
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Last update: 10.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnd1Atdk5BEAE!2m1!1s0x0:0x4fe6fa725aea34c9!3m1!1s2@1:CIHM0ogKEICAgICgwP-vNA%7CCgsIzf2CwQUQwLvHPA%7C?hl=en-US
Christy Poganski
google
https://www.google.com/maps/place/?q=place_id:ChIJNTeerZ8hm4ARyTTqWnL65k8
Hi there Christy, I am the business owner at Iconic Tshirts and just saw this review that was posted back on Nov 7th of last year for 1 star in relation to not being able to reach us? I can assure you we do our best to followup and call all our customers. Elyse who works the front desk is very good at getting back to customers and following up messages. We checked our online quote forms and found nothing from you either during that time period which we ask all our customers to fill out to get a quote. Trust me when I say our customers are 100% our priority as we work with hundreds of locals every year and do our best to respond to everyone. The presidential election was the week you stated your review and I can assure you we had staff here so I do not understand how your call fell through the loop as I checked our system and every quote submitted those two weeks were responded to. I wish I could check our phone systems during that time period but its too far back. We open from 9-6pm Monday through friday and are closed during lunch hours. Please understand how much these reviews mean to small businesses and how they can effect us. We truly try to answer everyone and if you did call our business like you said im sorry your call did not get returned. Its very hard to imagine as we have someone dedicated to phone so again your review related to poor customer service and follow through I can assure you we are one of the shops in town that follows through and does our best to provide 100% customer service and provide a quality printed product. We would love to work with you if given the chance. Im sorry again that this happend if it is our company that you actually called, its just so hard to believe it again since I pay a front desk girl to do what you say we are not doing....
1485572236
1
I would love to actually review this company's work. I called this company nearly every day for a week, but was never able to reach an actual live person. So I left a message describing the services I needed performed, but no one returned my call. I feel I shouldn't need to work that hard to obtain a service. After a week of waiting for any connection, I had to take my business elsewhere. Poor customer service and follow through - that is the lasting impression I have of this company.
1483493844
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBN0pIT1hREAE!2m1!1s0x0:0x4fe6fa725aea34c9!3m1!1s2@1:CIHM0ogKEICAgICA7JHOXQ%7CCgwI1KOxwwUQwLaFlQI%7C?hl=en-US
Matthew Gary
google
https://www.google.com/maps/place/?q=place_id:ChIJNTeerZ8hm4ARyTTqWnL65k8
Hi there Mathew, I just checked our Google Business Account and notice you gave us a 1 star because you did not get a response from us? I understand your concern but I can assure you we do our best to try to answer all our phone and email messages in a timely manor. If you called or submitted a quote from our website Mid to end of December going into the 1st week or January then that would be why you did not hear anything because we were closed for the holidays and all our staff were gone. We left a note on our front door stating this but we forgot to change our answering machine. Also we checked our email system and there is no quote email filled out or any reference of an email with your name on it so I do not know what to say. If you spoke to someone on the phone it would have been Elyse and she is very good at getting back to customers with answering questions and getting quotes out. Please understand we do our best to provide great customer service and would love to potentially have your business, but everything I said above is accurate so please give us a call during the week to discuss at 916-474-5371 between the hours of 9-6pm, we are closed during lunch, as I think the review is not warranted based off what I described above. Again we would love to hear from you as I own the business so I take these reviews and comments seriously. Thank you.
1485571068
1
Still waiting for a return response. Weeks and no reply.
1466819783
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNBcGNyUVRBEAE!2m1!1s0x0:0x4fe6fa725aea34c9!3m1!1s2@1:CIHM0ogKEICAgICApcrQTA%7CCgsIx8m3uwUQwNyuFw%7C?hl=en-US
Olav “ᚢᛚᚹ” Folland
google
https://www.google.com/maps/place/?q=place_id:ChIJNTeerZ8hm4ARyTTqWnL65k8
5
Great people, and phenomenal work. They really care about what they do, and it definitely shows. Absolutely the place I will go next time I need t-shirts printed.
1362270624
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBbDY3UXZ3RRAB!2m1!1s0x0:0x4fe6fa725aea34c9!3m1!1s2@1:CIHM0ogKEICAgICAl67QvwE%7CCgwIoLPKiQUQkLrX-wE%7C?hl=en-US
Leah Heilborn
google
https://www.google.com/maps/place/?q=place_id:ChIJNTeerZ8hm4ARyTTqWnL65k8
5
I was very pleased with using Iconic T-shirts for screen printing and embroidery for my work. They do a great job and have a friendly staff and are very knowledgeable. Definitely consider them for your t-shirts printing as the quality was awesome as well as the price. Thanks again
1375510621
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNBcGREaGlBRRAB!2m1!1s0x0:0x4fe6fa725aea34c9!3m1!1s2@1:CIHM0ogKEICAgICApdDhiAE%7CCgsI3cDyjwUQgPWkZA%7C?hl=en-US
Marianne Ndulue
google
https://www.google.com/maps/place/?q=place_id:ChIJNTeerZ8hm4ARyTTqWnL65k8
5
Iconic T-shirts did a top notch job on my order. They were, above all, professional and experienced. Shaun and his team reviewed every detail with me to ensure accuracy - which impressed me the most. With their creative help, my idea was fabricated into a product that was better than I could have designed on my own. They were friendly and pleasant to deal with-and accommodated my request for SAME DAY pick up!!!! My order was done within an hour. Iconic had a wide variety of products and their prices were very competitive. I will be bringing all of my future orders to Iconic!
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