Showed up a late to an appointment but within the 15 minute grace period. Signed in at 845 for an 830 appointment and since the clerk was taking care of a client right as i walked in she signed me in later in their system. I am very pissed off and will NOT return. I was seen fairly quickly and the staff that takes care of the patients are nice. I think that the front of house staff needs to take lessons from the back of house staff.
Thank you for taking the time to leave a review. We strive to provide the best care possible to all our patients. We value your feedback and would like to address your concerns directly. Please contact us at 863-294-3504 ext. 1318 or 1365.
1650291249
1
Its so hard to get ahold of this office for appointments. 8 phone calls later and I still havent been able to make another appointment
Thank you so very much Josephine! Your feedback made our day! We truly appreciate YOU!
1654521152
5
Absolutely love this place will never go to another eye doctor service is always a+ from staff to doctor you can't zask for better service or care LOVE YOU GUYS
Hello Jarrod. We sincerely appreciate you taking the time to share your feedback. We are very happy that you're experiences have been great with us. We look forward to providing you excellent vision care in the future. Thanks again!
1478010626
4
Been going here for years. All my experiences with them have been great. I have been very satisfied with the services I received.
Thank you for your review Mea. I apologize that you had a bad experience. We would love to discuss this with your further as customer-satisfaction is very important to us. Please contact me at [email protected] or 800-282-3937 ext. 1318.
1574020730
1
The employee Courtney is very rude in answering calls. Very poor costumer service.
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