I apologize you had a bad experience however Im unclear as to what that was or how to rectify it. Please feel free to contact me directly at the office so we can discuss it further and we will make evert attempt to correct it.
1554487571
1
Honestly the owner Sal is very full of himself, and does what he wants instead of doing ehat the customer wants. I wish i could leave a good review but just cant with how rude and nasty he is with people.
Thank you empire metal! You guys definitely went above and beyond! Amazing company to work with, any questions or concerns I had, Sal had them all taken care of. Hes definitely leads his team by example. Love working with empire! Will definitely be back! Thank you empire!
Can't say enough about how great Empire is to work with! I've been working with them for years and they've helped me out on more than a few occasions by getting a high quality product out to the jobsite twice as fast as anyone else. Empire's costumer service is second to none. They call you with any questions they may have, instead of just proceeding with their best guess. They have gone as far as to Facetime with us so they could see exactly what we were trying to fab. Empire tries very hard to make sure that you're getting exactly what you need built. You definitely will not regret choosing them for whatever metal fab needs you may have.
Can you remind me when you came in ,what company you are with or what the project was as I have no recollection of ever speaking with you. Also please call me Monday at the office as what you have deep above is not how we do business at all.
1555774396
1
The guy that helped me (I believe his name was Sal) just pretty much blew me off. Before i even show him my measurements and project plan he told me that what i was doing was "stupid" and didnt offer any advice. This was my first time in to Empire Metals and I was not impressed. I took my job to another sheet metal shop and they helped me No Problem and my customer was happy and even saved money! Buyer beware and stay clear.
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