Not exactly experts. Came out to inspect the 2 desks and gave us a quote. One desk has a return that was obvious. Quote for $450 if we delivered the desk which we did. Upon delivery to the shop the owner says he didn't notice the return and charged another $200. Don't know how he missed it as he is supposed to be the expert. We agreed thinking the desk would look good. Well, surprise. Work is very amateurish. Splintered edges poorly done. I did better on a desk at home.
Wow I was just about to write a review on this particular place and someone before me took the words right out my mouth. The gentleman that helped me also I believe was the owner he did the same thing to me. Told me something minor was wrong with my sofa the very next day the bill was over a 1k no clear explanation, however not being an expert and trusting them to know what they were doing, I agreed. They promised to have it ready by next day and I even called to make sure it was ready to be picked up, I believe it was another Salvadorian man who answer the phone and with his not so very good English said it was ready. I went to pick it up and nope, not ready, in fact the sofa was taken apart and was in pieces, the owner was nowhere in sight and no one could tell me what was going on. Because I wanted to make sure it was fix correctly I gave him more time. I called the next day and they assure me a couple of days and it would be ready. Two days later my sofa was ready. I took it home and as soon as on it the cushion sunk. I called them and instead of getting a friendly let me help you after I paid over $1,500 of unknown repairs, I got yelled at, cursed at and threatened. I honestly thought I was the only one but obviously they do that to all their customers. I took my sofa to another shop and they fixed it for less than $500 and told everything that memories antique restoration was wrong. I feel sorry for anyone that takes their furnitures there. Like the person before me I think maybe they use family members like: Leydeen Medrano and employees to write reviews because there is no way we are the only ones they have done this to..
I brought a Lane cedar chest that had sat in water during Hurricane Katrina and the feet were in bad shape. Moses fixed them and refinished the cedar chest beautifully. I also brought a small table that had the veneer peeling off. He fixed that and stripped off the paint and refinished it. It also looks wonderful.
Moses is the best! We had to have several antiques furniture pieces restored due to the Texas freeze in February. The quality of work was exceptional. For example, this table looks like new. The company is very professional and went over and beyond to make sure we were happy with all pieces.
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