This place came highly recommended both for the quality of their work and their fair pricing. The first time I went, I brought 7 pairs of shoes and a leather purse that I wanted dyed. One of the shoes' straps broke the first time I wore them and the black dye from the purse ruined an ivory silk blouse and rubs off on anything I wear despite my efforts to remove the excess dye. Still, I decided to give them another shot and brought a pair of my son's Vans there to have the sole re-glued to the canvas. The owner's son quoted me $35, almost the price of the shoes, which I thought was a bit much for glue. But I went ahead with it bc it was a discontinued style and my son loves them. A few weeks after my son picked them up, the canvas separated from the sole again. I brought them back and the owner DENIED having done the repair. I explained that his son helped me and still he refused to accept any responsibility and basically suggested I was lying or crazy. He even mocked me to another customer! This is the first time I have EVER written a negative review but I feel strongly that this gentleman needs a wake up call. Small business owners that don't provide customers with quality work and decent customer service don't deserve loyal customers.
Also, the guy running the place is really nice. I lost my ticket once and when i went to pick up my shoes (2 weeks after they were done, no less) I expected some sort of sigh or look. But no, no guilt trips or anything like that. This place is great for getting minor repairs done on shoes.
I can't even count how many shoes i've had soled, resole, polished, heeled and fixed here. half my shoe wardrobe has been through these geary shoe repair doors. honest, affordable, does a great job. only wish he was open on Sundays.
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