Jack, I am so sorry we dropped the ball with you. I assure you it was totally unintentional. We always try to keep the latest and greatest kites in stock at all times and many times we have kites that no other kite stores have. We sell quite a bit and sometimes we don't always have time to keep the website updated with the latest kites. If there is ever something you are looking for and you can't find it on our site, send us an e-mail or give us a call and most times we will have it in stock. We are proud to have one of the largest in-stock inventories of any kite store in the U.S. and most orders ship within 24 hours. Let me know the next time you are wanting to place an order and I will do my best to make sure your experience is an awesome one. Thank you for the review, it shows we can always work on improving things.
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They didn't bother to call back. They have old model kites. Got my big order at a more reliable place
Easy to deal with and very helpful when you need a question answered or help tracking down some elusive bits. Always a pleasure to deal with someone who knows my hobby inside out. Not just a seller but active in forums that benefit the whole body of kite flyers. Kudos from Raleigh NC.
Great customer service. They rebuilt my old kite and did such a phenomenal job. Thank you for all your help!
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