Hi Bassem, we are terribly sorry you feel this way. Unfortunately, customers can't demand and force us to change our pricing. If you consider that as "Terrible service", we are sorry. However, the time and energy that our staff took to clearly explain your insurance benefits to you and your family, we believe that is considered exceptional service!
Hi Ernie, we apologize your experience with office was not up to your standards. Do you have any feedback on how we can improve for our patients? Thank you.
Dr. Steven Soong and his staff are extremely helpful and cater to the needs of each patient. I leave Bright Vision Optometry feeling that I have been treated fairly and taken care of. Whether I need new glasses or a new prescription, Dr. Soong is there to help.
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