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Iberostar Group
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Iberostar Group reviews
Information about Iberostar Group
4,32
100 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzZ3FqTFpREAE!2m1!1s0x0:0x96f9164ccfc98d10!3m1!1s2@1:CIHM0ogKEICAgIDsgqjLZQ%7CCgsIzqne8gUQyKn2CQ%7C?hl=en-US
Rogovep Rogovep
google
https://www.google.com/maps/place/?q=place_id:ChIJRdP4LAFZwokREI3Jz0wW-ZY
Dear Mr. Rogovep, Thanks for your feedback and we will do our best with our bell staff to avoid this type of comment, tips are under guest discretion so I do apologize. Have a great afternoon . Cordially,
1582927387
2
Normally I would have given 4,5 points... But the person responsable for the luggage depot (Asian), was highly unpolite by saying 10 times Thank you so much, thank you so much.... but in a sarcastic way...... Are we obliged to give a tip? For what? Maintaining our luggage untill we can leave? What part of extra service did YOU deliver? We are guests for 5 night in a hotel (in which 2 disturbd by very very noisy neighbours in the room... making noise at night from 2 o clock untill 4 o clock... having a private party)... And then this responsable from the luggage depot is really, really unpolite against paying clients? Weve been visiting Manhattan more then 8 times... weve been client of Iberostar in several other countries (and the end of the month again in an Iberostar, one week in another country)... and despite of the more then correct management, this luggage guy, will make us never to book again in Iberostar New York... What an end of a nice holiday. Thank you so much luggage guy!!!
1635886648
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHbWFDU25nRRAB!2m1!1s0x0:0x96f9164ccfc98d10!3m1!1s2@1:CIHM0ogKEICAgICGmaCSngE%7CCgsIuMyGjAYQ2K3oCA%7C?hl=en-US
Martin Careaga
google
https://www.google.com/maps/place/?q=place_id:ChIJRdP4LAFZwokREI3Jz0wW-ZY
Dear Mr. Careaga, We are so sorry for this situation you went through, all travel agencies online and offline were informed about our closure dates so they can contact the guests. In your specific case, you booked your stay with a 3rd party and they supposed to reached out to you, as unfortunately, we do not have access to you personal information. Once again accept our apologies. Cordially,
1651772455
1
I had a reservation for 2 months and when I arrive the hotel is closed. I didnt receive a mail or anything telling me this , nobody answers the phone, worst hotel !
1576286228
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURNc09hUmt3RRAB!2m1!1s0x0:0x96f9164ccfc98d10!3m1!1s2@1:CIHM0ogKEICAgIDMsOaRkwE%7CCgwIlPDQ7wUQiKCJ1gM%7C?hl=en-US
Diego González
google
https://www.google.com/maps/place/?q=place_id:ChIJRdP4LAFZwokREI3Jz0wW-ZY
Gracias
1576526938
5
Un buen hotel y buen servicio, habitaciones limpias, el tecnico llega en el momento si lo necesitas, lo que aun no entiendo son con no mojan el churro en esos waters tan raros... -_-
1644330930
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNZdlpxM01BEAE!2m1!1s0x0:0x96f9164ccfc98d10!3m1!1s2@1:CIHM0ogKEICAgICYvZq3MA%7CCgwIsv-JkAYQsPSE5wI%7C?hl=en-US
Nelson Valois
google
https://www.google.com/maps/place/?q=place_id:ChIJRdP4LAFZwokREI3Jz0wW-ZY
Yes!!!
1651771501
5
Work here
1635077025
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNHd3F6cWtRRRAB!2m1!1s0x0:0x96f9164ccfc98d10!3m1!1s2@1:CIHM0ogKEICAgICGwqzqkQE%7CCgsIoZfViwYQ-IvcLw%7C?hl=en-US
Chris Copeland
google
https://www.google.com/maps/place/?q=place_id:ChIJRdP4LAFZwokREI3Jz0wW-ZY
Dear Mr. Copeland, We are so sorry for this situation you went through, all travel agencies online and offline were informed about our closure dates so they can contact the guests. In your specific case, you booked your stay with The Club and they supposed to reached out to you, as unfortunately, we do not have access to you personal information, also you can check with them your refund. Once again accept our apologies. Cordially,
1651772582
1
DO NOT RECOMMEND. A few months ago I booked a stay at this hotel through my familys Iberostar The Club membership (timeshare). Im traveling to NYC next week for my stay and just received a strange email that the hotel is closed with no additional detail. Ive tried contacting them but impossible to reach anyone at Iberostar about it. Nobody answers this hotels direct phone number. Im still trying to figure out whats going on and if/when Ill get my refund. I advise avoiding this company/hotel.
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