Rank #1 on Google Maps and be the Local Leader
Collect Customer Reviews on Google
Polish
Swiss
Envision Ghent Optometry
Profile not verified
Envision Ghent Optometry reviews
Information about Envision Ghent Optometry
4,84
100 reviews
The opinions come from external websites
Last update: 10.06.2022
Is this your company profile?
- Updating reviews
- Verified profile
- Sorting options
- Displaying products
- Advertising banner
How do companies benefit from their catalog?
See example1646762347
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNXNTc2c0xBEAE!2m1!1s0x0:0x4536e9944187e90e!3m1!1s2@1:CIHM0ogKEICAgICW576sLA%7CCgwI67KekQYQ6If40gE%7C?hl=en-US
Alan Long
google
https://www.google.com/maps/place/?q=place_id:ChIJlYubbNGZuokRDumHQZTpNkU
Mr. Long, I wonder if you actually visited our office? We have a door chime for both the front and back door and pride ourselves in greeting whoever walks in. We also have cameras in the front area and upon reviewing recent footage, I dont see anyone browsing frames for this long unattended. We also observed your review of Ghent Eyecare, a neighbor optometrist, and giving them the same review. We will jump faster at the sound of the chime but I find your observation disconcerting. Stay well, Dr. Cassis
1646863441
1
walked in off the street. browsed frames for 10 minutes with no greeting. walked out. whatever.
1623688907
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURLaXJQRkRnEAE!2m1!1s0x0:0x4536e9944187e90e!3m1!1s2@1:CIHM0ogKEICAgIDKirPFDg%7CCgwIy42ehgYQ-PzN2QI%7C?hl=en-US
Faith Blevins
google
https://www.google.com/maps/place/?q=place_id:ChIJlYubbNGZuokRDumHQZTpNkU
Thank you for taking the time to leave us a review. We actually just discussed this issue earlier today, at our weekly office meeting and figured out what happened. Thank you for the opportunity to fine tune our internal systems, this issue has been resolved. Stay well, Dr. Cassis
1623791993
3
The office seem to operate off of memory, instead of their records. They told me multiple times that they didn't have my glasses frames in their office, only after insisting the frames were at there store, did they take the time to look for them and find them. This was just one of many instances where their lack of communication within the office caused stress on me. I like the doctor, but I think the office is still figuring things out.
1634757491
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURzZ1pEM1p3EAE!2m1!1s0x0:0x4536e9944187e90e!3m1!1s2@1:CIHM0ogKEICAgIDsgZD3Zw%7CCgsIzZyG8wUQsIL_Jw%7C?hl=en-US
John Warren
google
https://www.google.com/maps/place/?q=place_id:ChIJlYubbNGZuokRDumHQZTpNkU
Thank you so much Mr. Warren. It was a pleasure to meet you and I look forward to seeing you again. Dr. Cassis and staff
1589480988
5
Outstanding, professional office and Doctor. Diognost my vision problem professional. Very impressed. Highly recommend. Very Sincerely John Warren
1642869007
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtZ3U2eU5nEAE!2m1!1s0x0:0x4536e9944187e90e!3m1!1s2@1:CIHM0ogKEICAgIDmgu6yNg%7CCgwIj-KwjwYQuLiCxgM%7C?hl=en-US
JEAN-RENE COUTURE
google
https://www.google.com/maps/place/?q=place_id:ChIJlYubbNGZuokRDumHQZTpNkU
5
Nathalie and her team at Envision Ghent Optometry were excellent: professional, thorough and attentive to my needs. Highly recommended.
1628745076
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhN19PX2lBRRAB!2m1!1s0x0:0x4536e9944187e90e!3m1!1s2@1:CIHM0ogKEICAgICa7_O_iAE%7CCgsI9NrSiAYQuIWsHQ%7C?hl=en-US
Damien Laws
google
https://www.google.com/maps/place/?q=place_id:ChIJlYubbNGZuokRDumHQZTpNkU
I am so sorry to read you feel this way. Multiple, multiple, multiple free trials have been dispensed over the years. Free trials are dispensed to us based on the purchases made by the office. Also be aware that free trials cost shipping every time they are ordered so nothing is really free. Vendors/ manufacturers are become wiser on how free trials are used as it is costing them sales as well. This has nothing to do with race or financial status of any patients. I wasnt aware a return call from me personally was requested or I would have done so after I was done in clinic for the day. I am aware who you spoke with and I am beyond shocked to read she was rude and unprofessional. I will review the situation with her today. Dr. Corey was indeed very caring with everyone. And I can say with absolute certainty, so are we. I am sorry you didnt get the outcome you were seeking. I wish you the best and sincerely hope you can find a provider that can meet your needs. Dr. Cassis
1628765380
1
It saddens me that after doing business with "Ghent Optometry" for over 10 years that I am forced to part way due to lack of patience, customer service, and In my opinion, discrimination. I have NEVER been treated so poorly or looked down on because of what I decided to purchase for MY well being. You CANNOT force a customer to buy a year supply of Contacts when you offer the option of a 6 month supply as well. Especially for a customer who alternates between eye glasses and contacts. Yesterday I called The office to inquire about a temporary trial due to my wallet being stolen and all of my funds were placed on hold. I was told that the Dr. Would personally give me a call back and that it should be no problem. About an hour later I received a call from the receptionist stating that if I wasn't going to purchase a year supply of contacts in the future they were unable to assist me. I stated to the young lady that a year supply would be too much for me being that I wore glasses as well and that I've purchased a 6month supply before. She rudely responded "well that's is what Dr Cassie is requesting and we're all out of the trials." Which she told me that she had the trials a few seconds prior to speaking with Dr. Cassie. In my honest opinion customer service was very rude and unprofessional. I've been dealing with the business for over 10 years and I have NEVER been treated the way that I was treated yesterday. Dr. Corey truly cared about all of his patient no matter their race or financial situation. I regret to inform you that Ghent Optometry has lost any future business with myself and family.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.