Im sorry that you were disappointed and dissatisfied. I thought I was upfront and transparent about everything. Wish you would have called to discuss- Ive never had such a negative review that only tells one side of story.
1653531871
1
He upsold me. He resized all of my prints to a bigger size when I specifically told him a certain size for all but one piece of artwork. He put me on the spot saying hes already resized them all to the bigger size. He acted so put out by this that I went along with it. He charged $75 just to snap photos and upload into photoshop. Another fee to touch up the art. I couldve and shouldve take the photos myself however I was pressed for time and did not have the software. Just the camera. The initial quote over the phone was a ballpark figure of 250, and I expected it to go up to maybe 300, 350 max. After all the casual conversation, recommendations and changes, eliminating and adding a few changes and absolutely no warning on how much extra this would cost, he printed everything out and tried to charge me almost five hundred dollars. I was shocked. I wish I was more forthright with him and insisted that he resize as per my instructions. Again, Im in a hurry and trusted him and he sure did take advantage of my just starting out as an artist. Additionally, he is a smoker and had no concern whatsoever about whether I smoke or not. His studio is his home and he was friendly and hospitable, but he took his sweet time with the prints. We met in person in the evening and after 3-4 hours he told me to come back the next day to pick up the prints. When I came back, he hadnt printed any of them out. I spent nearly 4 hours again being polite and conversational, again, and end up helping him package the prints in sleeves (also extra for a small fee)that were way too big just to speed things along. He did not provide mats for the prints but did make recommendations on where to find this or that. He had mentioned giving a discount for the size of my order so I brought that up. He still charged me over 400 hundred. He was very friendly but shady in the end and I will not do business with him again.
Thank you Christine! I enjoy being a resource for you, genuinely appreciate the mission that the print sales benefit.
1628692024
5
I have worked repeatedly with Artistic Pursuits. I compared businesses before choosing Artistic Pursuits, including sample work. I have had 100% excellent experiences here, from the quality of the work to the amazing communication and turnaround times. I can't recommend it enough. I have showed some of the work to other professionals just in conversation, and people always remark on the quality. Go for it!
Rob printed out some of my nature photography and it looked better than it ever has before. No online service can match the qaulity! Rob is also a super helpful guy and is happy to take the time to give advice and tips.
I've worked with Rob on two projects now and both have become focal points of the rooms they're in. Rob was easy to work with, listened to my thoughts and came up with different pricing structures to best work with my budget.
Thanks, I appreciate both your friendship and the opportunity to work with you!
1626492520
5
I have been working with Artistic Pursuits for the past few years as I build my own art business. Rob has been an invaluable asset to me in several ways. First of all, he has created wonderful fine art prints for me which are completely archival on Hahnemuhle paper. The clarity of detail, texture and color are stunning. I have had people look at the prints and feel them, completely sure that there will be 3d texture. Rob's artistic eye for detail is evident. He often will sit down with me and review the images he has scanned, making sure that the color is exactly what I intended from my original work. His prices are very fair and turn around time is amazingly quick. Rob also possesses a wealth of knowledge he has acquired over the years in terms of papers, framing, presentation options and marketing. He enjoys mentoring and had been generous in sharing this knowledge with other artists who are up and coming professionally. Finally, his own photography and images are stunning. He has an eye for the small details in life, from zooming in on an insect, bird or botanical to architectural gems that we may miss if we pass by the exact same spot.
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