One of the worst companies I have ever worked with. Their customer service is horrible and they over-charged my account for two years, never offered me one cent in refunds when I asked then sent my account to collections after they claimed I still owed them money which I did not. They are still threatening me today and I have not needed or used any of their services since the start of COVID. Stay far away from this horrible company.
This Company has no Customer Service at all, we requested two services to be removed from our account that we were paying for but not using, 7 months later there was no change in our bills and our account was locked due to past due invoices for services we requested be removed 7 months prior. Account Reps blame billing and billing says they don't have the ability to make any changes. Only sign up if you want to be tied to the services for life. i have emailed every two weeks and called every month for 7 months and still no change.
100% Disappointed. My entire company is frustrated. Their sales pitch is a total LIE. They have NO IDEA about vendor requirement and integration. You will be swimming in chargebacks forever since they blame you for everything and completely do not follow any Compliance or Mapping documents from the Vendor. But worse is -after NOT setting up the mapping correctly, they ask you for "Professional Services" where they charge you a ridiculous amount to fix the mapping. Shocking! This company is definitely going down.
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