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BMW of Tulsa
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BMW of Tulsa reviews
Information about BMW of Tulsa
4,38
100 reviews
The opinions come from external websites
Last update: 12.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURVLTZ6ZVJBEAE!2m1!1s0x0:0x82bc050b7bd4c55!3m1!1s2@1:CIHM0ogKEICAgIDU-6zeRA%7CCgwIiJTLjAYQiPvsnQM%7C?hl=en-US
Valerie Kramer
google
https://www.google.com/maps/place/?q=place_id:ChIJm6ELvQ-OtocRVUy9t1DAKwg
Hi Valerie, Thank you for speaking with us about your issue with the finance department. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Jay Moore General Manager [email protected]
1567877838
1
Service Department is now horrible as well. With as much money as your customers spend you would think the customer service would be phenomenal.....it is not. Starts at the top guys, it's time to do something to make your customer experience better. It might be time for a new GM. I have bought 3 BMWs from this dealership. The finance department is a joke, they dont do what they promise they will do for you. If there was another BMW dealership in town I would be their customer in a heartbeat. Just received a call from finance tonight, hopefully well get this issue resolved and I can up my stars.
1626880416
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhMElMWnpRRRAB!2m1!1s0x0:0x82bc050b7bd4c55!3m1!1s2@1:CIHM0ogKEICAgICa0ILZzQE%7CCgwIoPPghwYQ-IDY8QI%7C?hl=en-US
Jason
google
https://www.google.com/maps/place/?q=place_id:ChIJm6ELvQ-OtocRVUy9t1DAKwg
Thank you for bringing this to my attention. I apologize you feel this way. I would like an opportunity to fix this and to earn your business, please contact me at [email protected]. I look forward to speaking with you. Jay Moore General Manager
1626964862
1
With so little inventory, you'd think a dealer would want to beef up it's SERVICE DEPT income... NOT THIS DEALER! UGH
1626395833
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMwdHN2YlJREAE!2m1!1s0x0:0x82bc050b7bd4c55!3m1!1s2@1:CIHM0ogKEICAgIC0tsvbRQ%7CCgwIuanDhwYQoNmDuAI%7C?hl=en-US
Keith Conners
google
https://www.google.com/maps/place/?q=place_id:ChIJm6ELvQ-OtocRVUy9t1DAKwg
Glad you were pleased Keith and we look forward to seeing you again next time, thank you.
1569593757
5
Great service....make sure they know your warranty options but we love this place. I needed my tires aired upbrakes checked Robert and his team killed it for me. The brakes were fineslight rotor issue. And they cleaned her for me. She looks sharp I appreciate the whole team at BMW of Tulsa!
1626874777
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNha051dDNBRRAB!2m1!1s0x0:0x82bc050b7bd4c55!3m1!1s2@1:CIHM0ogKEICAgICakNut3AE%7CCgwImcfghwYQ2NfUhwE%7C?hl=en-US
Carlos Taylor
google
https://www.google.com/maps/place/?q=place_id:ChIJm6ELvQ-OtocRVUy9t1DAKwg
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review!
1626884254
5
The service was amazing the guy who helped me saved me $300 bucks and they got me in and out with no problems! All the employees were super nice.
1654697946
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPeHVtNVdnEAE!2m1!1s0x0:0x82bc050b7bd4c55!3m1!1s2@1:CIHM0ogKEICAgICOxum5Wg%7CCgsI2t-ClQYQyNyncQ%7C?hl=en-US
Kayla Mercado
google
https://www.google.com/maps/place/?q=place_id:ChIJm6ELvQ-OtocRVUy9t1DAKwg
Thank you for bringing this to my attention. I apologize for your service experience. I would like an opportunity to address your concerns and to earn your business, please contact me at 918.388.0601. I look forward to speaking with you. Jay Moore General Manager
1654719677
1
my mother and i brought in her 2016 x5 diesel in because it wouldnt start, it would simply crank. the first week they claimed it needed fuel pumps and a few other things. they then called back a week later claiming it needed an engine replacement. only 85k miles on the clock. We had the car towed to another local indy shop and they diagnosed it as a fuel pump and was fixed the next day. highly disappointed in the service at BMW of tulsa
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