Hi Srinivasbhatter, we can assure you that we do not find this type of behavior acceptable, and we would like to address the situation you have described. We value all information so we can improve. If you would like and have the opportunity, please reach out to our Manger Anthony, on his direct line at 609-570-1528 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
1647443520
1
The service at this location is horrible. The person who we encountered with was not interested in selling us a car. We were only given approximate numbers of any car. No one will buy a car with approximate numbers. We were told we cant even test drive until we are sure about the approximate numbers given.
Hi Venkata, I would like to get some more details about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at our General Manager, Jim, on his direct line at 609-438-1072 at your earliest convenience and we will do our best to resolve this with you.
1645174435
1
We walked in last Saturday and left my email and phone number. Not a single call till now. We wanted to order an X7 but I will take my Business elsewhere.
Hello Ervin, we're happy you found our staff to be so supportive during your experience here at Princeton BMW. We are always more than happy to assist you if anything else comes up. Take care!
1647640593
5
I had a good visit at this dealership. The mechanic Jesus Montero who worked on my car did an excellent job with the walk thru video of car diagnostics. Excellent job, excellent staff
Hello, we regret to hear that you had a negative experience with us and appreciate the chance to turn your experience around. We value your feedback as it helps to improve. Anthony our manager has reached out to you to resolve your concerns. If you require future assistance please contact Anthony directly at 609-570-1528.
1647532983
2
Bought my car here and its been a disaster since. If you want good communication don't come here. Its been 40+ days still dont have plates or registration. When the 1st temp tag was expiring i had to ask them what is going on. That took 2 days to get answers and 4 calls and text messages. Then i find out they are having a "hard time" getting the title from the manufacture. About a week later after I received my 2nd temporary tag I called to find out what is happening and was advised the "registration" group would call me back. Well that didnt happen. Making payments on a car that the bank cant get the title. A little communication goes a long way which you dont get here. Hopefully after reading this they will actual call me.
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