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Deseret First Credit Union
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Deseret First Credit Union reviews
Information about Deseret First Credit Union
4,46
24 reviews
The opinions come from external websites
Last update: 11.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURRZ19PSm5BRRAB!2m1!1s0x0:0x3b09394bd6263538!3m1!1s2@1:CIHM0ogKEICAgIDQg_OJnAE%7CCgwIu8Ka2gUQwN6KhAE%7C?hl=en-US
Spencer Lofthouse
google
https://www.google.com/maps/place/?q=place_id:ChIJJeafw7aQTYcRODUm1ks5CTs
Spencer, thanks for your review. Theres typically a brief hold period on new accounts as a security precaution. We were able to clear up the hold on yours. Were reviewing this occurrence in an effort to continually improve our process. We hope you will consider staying with us!
1531499929
1
We recently opened an account here, and went to deposit a paycheck from Smith's Food and Drug. We were told that they needed to place a 2 day hold on the check. Fine, I thought, no big deal. We are now 5 days out from when they placed the hold, and it still hasn't been released. We called customer service and were told that the hold would be in place until July 19, two weeks from when it was placed. On top of that, they are now trying to charge an overdraft fee even though we have the money in the account! I understand temporary holds, but placing a two week hold on a check from a gigantic national corporation, and then charging overdrafts because they didn't release the hold when they said they would is absurd. I will be taking my business elsewhere, and I highly recommend you do the same.
1523635829
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnN3ZqV3FRRRAB!2m1!1s0x0:0x3b09394bd6263538!3m1!1s2@1:CIHM0ogKEICAgICg7vjWqQE%7CCgsI9azD1gUQgPu0Xg%7C?hl=en-US
Corey Watson
google
https://www.google.com/maps/place/?q=place_id:ChIJJeafw7aQTYcRODUm1ks5CTs
Hi Corey, thanks for sharing this experience. We're sorry there was an issue with your car payment. I'm sharing this with the member service team so we can improve the experience for you and all members. If you would like to share more, please email us at [email protected]. We hope to make everything right for you. Thanks for your feedback!
1524169461
1
Told me my car payment was taken care of the for the month, when no money was taken out of my account, I told the person I was speaking to multiple time it was odd for it not to show the payment being taken out, next month came and I talked to someone and said that the payment was indeed not paid for, I called multiple times to fix my direct deposit and it took me reaching out to the ceo to get this taken care of, it lowered my credit score quite a bit not making that payment, if you ever get a car loan don't go to this credit union specifically. It should have been taking care of a while ago and it shouldn't have shown up on my credit that I didn't make a payment cause I had the money to make it and I called it shouldn't fall back on me just because employees that work at 2 to 3 don't know how to do their job right.
1649199516
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXeC1YN0dBEAE!2m1!1s0x0:0x3b09394bd6263538!3m1!1s2@1:CIHM0ogKEICAgIDWx-X7GA%7CCgwInJOzkgYQ2ITczQM%7C?hl=en-US
Janet Oviedo
google
https://www.google.com/maps/place/?q=place_id:ChIJJeafw7aQTYcRODUm1ks5CTs
5
Hola!!! todas las veces que he ido siempre me atienden muy bien, son muy amables, me resuelven mis dudas y me encanta ir porque siempre hay alguien que habla español. Gracias por pensar en nosotros.
1502386123
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURneE55SUNBEAE!2m1!1s0x0:0x3b09394bd6263538!3m1!1s2@1:CIHM0ogKEICAgIDgxNyICA%7CCgwIy6-yzAUQwIHgvwM%7C?hl=en-US
James Perry
google
https://www.google.com/maps/place/?q=place_id:ChIJJeafw7aQTYcRODUm1ks5CTs
Thanks James for your review. We are glad you chose DFCU and look forward to continue to serve you!
1504625801
5
Professional, friendly, and efficient. I go in about once a month or less and am usually greeted by name. I feel like I am treated like a friend instead of a business transaction. Jo is a rockstar.
1610567066
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURTcjh1ck5BEAE!2m1!1s0x0:0x3b09394bd6263538!3m1!1s2@1:CIHM0ogKEICAgIDSr8urNA%7CCgwImpv9_wUQ2JWVygI%7C?hl=en-US
Kayla Klinkowski
google
https://www.google.com/maps/place/?q=place_id:ChIJJeafw7aQTYcRODUm1ks5CTs
Hi Kayla, thanks for your multiple reviews. We would like to learn from your experience in order to improve our service for you and all of our members. Would you please send me details at [email protected]? Kindly, Mike
1610568504
1
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