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Kansas Gas Service
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Kansas Gas Service reviews
Information about Kansas Gas Service
3,67
12 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUR3NW8zaGNREAE!2m1!1s0x0:0x49f2a0720f9028a0!3m1!1s2@1:CIHM0ogKEICAgIDw5o3hcQ%7CCgwI2Zn93QUQ0JGopAI%7C?hl=en-US
Cooper Hart
google
https://www.google.com/maps/place/?q=place_id:ChIJV-LAMXbqwIcRoCiQD3Kg8kk
1
I placed an order to cancel services after I moved. They lost my order. I was charged $73.69. I called at 7:01am to customer support; the estimated wait time was already 12 minutes. I spoke to 3 representatives. 2 incorrectly told me it was outside the legal bounds of a utility company to seek compensation from people benefitting from the service, their supervisor rephrased his answer to not admit they have that ability, since they already have my money. Their suggested course of action was to ask my previous landlord to ask the current tenants to pay me. I'm contesting it, but if anyone else has a similar problem, this is how they will try to handle it.
1554395638
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNZdEs2bTh3RRAB!2m1!1s0x0:0x49f2a0720f9028a0!3m1!1s2@1:CIHM0ogKEICAgICYtK6m8wE%7CCgsI9uOY5QUQuNLcPA%7C?hl=en-US
Toty Ypiranga
google
https://www.google.com/maps/place/?q=place_id:ChIJV-LAMXbqwIcRoCiQD3Kg8kk
1
The customer service is very poor and they charge ridiculous fees to the consumer like Franchise Fee
1579220656
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNbjVxME53EAE!2m1!1s0x0:0x49f2a0720f9028a0!3m1!1s2@1:CIHM0ogKEICAgIDMn5q0Nw%7CCgsIsP2D8QUQgPrGZg%7C?hl=en-US
Stepan Vlcek
google
https://www.google.com/maps/place/?q=place_id:ChIJV-LAMXbqwIcRoCiQD3Kg8kk
4
Nice office building
1603999064
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNpMnRxZlJBEAE!2m1!1s0x0:0x49f2a0720f9028a0!3m1!1s2@1:CIHM0ogKEICAgICi2tqfRA%7CCgwI2Krs_AUQyK_VtAM%7C?hl=en-US
Chris Wise
google
https://www.google.com/maps/place/?q=place_id:ChIJV-LAMXbqwIcRoCiQD3Kg8kk
5
Needed help and got it really fast
1523366087
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN3bnZMZXJRRRAB!2m1!1s0x0:0x49f2a0720f9028a0!3m1!1s2@1:CIHM0ogKEICAgICwnvLerQE%7CCgwIx_Gy1gUQwLCDwwE%7C?hl=en-US
Chris Serrano
google
https://www.google.com/maps/place/?q=place_id:ChIJV-LAMXbqwIcRoCiQD3Kg8kk
1
I honestly don't know where to begin. It has been below freezing temperatures for over four days in a row, including one day where it snowed all day, and they still haven't corrected their error or have issued an apology for their error as I still have no heat. When I called to inform them of their error it was presented to me as if it was my fault. This was stated to me by the person on the phone and the person that was sent out. The person I met with to have the gas serviced was little to no help who ended the day by saying here is the paperwork I need to put with your furnace but just don't want to go back down there. The sad news is that there are little to no other options available but to have to deal with such a company.
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