I've used Trint quite a lot for oral history archives and as long as someone is speaking the Queen's English it's great. However, with more regional accents (most of my oral histories are East London) it finds it difficult to translate. I also think there is a bias in the AI - having interviewed many people who talked about their particular cultural backgrounds, lots of odd sentences were translated to be about crime (when they weren't about this) - this happened on multiple interviews which was odd. My main bugbear with them is the expense - they offer no consideration or rates for charities and not for profit organisations and that seems pretty unscrupulous and uncaring. It is expensive and therefore elitist. Whilst these customers may not be able to pay the full amount now, the word of mouth advertising and connections in future would surely translate into benefits later down the line for them.
Do not use this service, when you google Trint reviews you find hundreds of 5 star comments that are obviously fake. I paid 13.40 and sent them very clear audio, with two english people speaking that can be heard and understood perfectly. The transcription I got back was gibberish. It made no sense whatsoever and they've decided they aren't going to refund me because "Many of the inaccurate results were at the word level, not at sentence or paragraph level...which makes this transcript much easier to fix by using the Trint editor" which isn't true at all, meaning I have to rewrite the whole thing anyway?! Total waste of money, highly recommend hiring a real person via PeoplePerHour often for exactly the same price with great results, plus you get to support freelances across the globe. Trint, your service is terrible.
This service is fantastic. It is intuitive and everything I would want from a transcription tool. This has been extremely helpful in my work on my doctorate. I love that it is web based, the transcription is very accurate.
Great product. Trint makes my life so much easier, literally saves me hours every day.
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