Sean, can you please email me ASAP [email protected] with your order # so I can see what happened. We will fully refund you and work on getting your shirt out for free
1591658948
1
They never shipped my item or sent me a email to verify that I ordered. Had money took out of my account. Nothing has been done about it.
Hi Katrina, So sorry to hear the product you ordered did not come out as planned! We're always happy to help and correct any low quality print!
1643053966
3
I ordered a set of embordered polos. At first the order was delayed and I received zero communication about it, and it was difficult to get a straight answer. However when the polos did arrive, they were atrocious. You couldn't read the logo, several had loose threads, and some didn't even have a completed logo. They were unusable, and because they arrived late I couldn't rush a new order to fix them before the date I needed. I eventually go a re-order for free and those came out a lot better, still messy and not quite up to par but better and I can actually use them. However, their customer service was far and away the best I have ever worked with. Everyone I spoke to was supper accommodating and helpful and they worked really hard to make sure my re-order was done correctly. The only reason they are getting 3 stars is because the customer service was amazing. I won't necessarily get something embroidered from them again, but I might consider them for an easier, less important job in the future.
Truly an amazing company, i order a bunch of custom hoodies with my business logo on them to give as christmas gifts. i received them on the 22nd of december. My logo did not come out exactly as i was hoping, i reached out to customer service just explaining that they did not come out how i was expecting them to. I got an immediate response stating they will send me new hoodies and I informed them that this was not totally necessary. Early morning on the 24th christmas eve, i received another package from rushordertees with all new hoodies with my fixed logo on them and they looked amazing!!! Outstanding rushordertees! You have gained a long time customer. Thanks you so much
Ordered a couple of shirts from these guys and for some reason, the order was lost in transit. I contacted RushOrderTees and they had a new set of prints and the order arrived the next day. Will DEFINITELY order from you again! THANK YOU!
I gave them 3 stars because they originally got my first order wrong. However they did send a whole new order which made up for the loss and I greatly appreciate them for doing that. Id probably use them again in the future.
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