IF I could give NO stars I would. I payed Donna Lewis USA a visit on Sunday, February 6, 2022. This was after doing research of black owned establishments in Alexandria, VA. After walking in I was not greeted by the gentleman nor lady behind the register. I assumed maybe it was because they were assisting another customer and they would get to me after. Unfortunately, this was not the case. After the "customer" who did not purchase anything left the two (who clearly were working there) begin to talk about inventory and not once take the time to see if I needed help with anything. Some of you may not see anything wrong with this but let me let you in on something. That previous "customer" WHITE! Me was a BLACK customer trying to support a business that was "black owned" clearly was not welcomed. I was ignored and never once given any attention. I would see the gentleman look my way but never did he once try to speak to me or even greet me. I walked around that 4x4 store about 5 times to be sure they saw me and not once did either say a word. My issue with this is don't claim you are "Black Owned" and not treat your potential "BLACK" customers as if they do not exist. And I say potential because I had every intention on purchasing something and putting my black dollar back into MY community. Again if they don't want black dollars they shouldn't promote themselves as a black owned establishment. I DO NOT RECOMMEND anyone to go into this place, because, clearly if you look like me you are NOT welcomed!
I found this cute boutique by accident. Its stylish and attractive so I walked in out of curiosity. The 2 men who worked there, today 16 May 2021, were not helpful. First, they didnt acknowledge me, but they were quick to acknowledge an older lady who looked sophisticated and rich. I felt really judged. Those 2 men looked at me with contempt that I shouldnt be in the store because I didnt look the part or whatever judgement they have in their head. I would shyly just walk around and look... It felt very uncomfortable. I never felt this way when I walked in these types of stores. This incident felt like the scene in the movie Pretty Woman. I always thought these things happened in the movies; quite shocking that they happen in real life. Its disgusting that this business pick and choose who they want to help.
There isn't a better place in the Washington, DC, metropolitan area than donna lewis for women who want to be effortlessly stylish. The service is also intelligent, thoughtful, and flexible. What a gem!
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