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Dragon Graphics
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Dragon Graphics reviews
Information about Dragon Graphics
4,47
19 reviews
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Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNRMFkyV29nRRAB!2m1!1s0x0:0x126b6fbf66f58d29!3m1!1s2@1:CIHM0ogKEICAgICQ0Y2WogE%7CCgwIpavy2wUQwJOJ2gM%7C?hl=en-US
james Barnes
google
https://www.google.com/maps/place/?q=place_id:ChIJ8YrNoJEng4ARKY31Zr9vaxI
Hey James, Actually I became defensive when you not only said our pricing was outrageous but followed that up with you could get it online for cheaper. I then suggested that the online company may be a better fit than ours. I'll bet that if you look online again for 250 18" x 24" posters you'll find our pricing wasn't that bad at all. I was honestly trying to help you... Sorry I came off rude that really wasn't my plan at all but it seemed as though at that point I wasn't going to be able to help you after all. Good luck with the clothing co. Cheers!
1534895946
2
Asked about pricing and when I was told the price. I said it was outrageous and the guy immediately got an attitude with me and got in defense mode. When he said that's what his supplier price is which they outsource the work I take it. Super rude poor customer service. No wonder why I have never used them.
1486005277
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNnbWFmaDFRRRAB!2m1!1s0x0:0x126b6fbf66f58d29!3m1!1s2@1:CIHM0ogKEICAgICgmafh1QE%7CCgwIncjKxAUQgP61hwE%7C?hl=en-US
Jimmy Anderson
google
https://www.google.com/maps/place/?q=place_id:ChIJ8YrNoJEng4ARKY31Zr9vaxI
Hey Jimmy! So I'm sorry to say I don't recognize your name... I searched my client list and e-mails to see which business you represent. It turned up nothing. Either way if you were one of my clients then you would know we always try and treat our clients like we are from a small town and are going to see you at the grocery store tomorrow. If you knew me then you'd know that I care... About your business, our reputation, and the community. I'd be more than happy to take call from you to find out what we can do to change whatever actions we've done as a business to warrant a bad review. So please accept this as an invitation to let us know how we can change or better ourselves to serve our clients better. 530-879-9666
1486007563
2
Customer service sucks. The owner spends maybe 5 minutes with you. The receptionist are confused because they are always saying "' I'll call you back I need to talk to Jeff" then they never call back. I was a customer of Dragon Graphics but his customer service is terrible. Good products and price but terrible vibes again, customer service.
1589569056
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURjc1BqMWZREAE!2m1!1s0x0:0x126b6fbf66f58d29!3m1!1s2@1:CIHM0ogKEICAgIDcsPj1fQ%7CCgsIoMz79QUQwJfoNQ%7C?hl=en-US
Jason Novak
google
https://www.google.com/maps/place/?q=place_id:ChIJ8YrNoJEng4ARKY31Zr9vaxI
5
Jeff was awesome to work with, I was placing a t-shirt order and he helped me choose the right materials because I had no clue what I wanted. They have fast turnaround times, super competitive pricing, and I recommend them for anyone looking to have something printed! I'm thrilled with the product, and so are my customers, which is what really matters.
1396366603
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNnMWR1MWR3EAE!2m1!1s0x0:0x126b6fbf66f58d29!3m1!1s2@1:CIHM0ogKEICAgICg1du1dw%7CCgwIi7rrmQUQ8OCqngI%7C?hl=en-US
Aren Timmel
google
https://www.google.com/maps/place/?q=place_id:ChIJ8YrNoJEng4ARKY31Zr9vaxI
5
DG is the place! Jeff and his crew have always supported the local bike scene and do killer shirts, hoodies, hats, stickers, banners, photos, whatever you need!! They can also help you draw up any logo/artwork in just seconds even if you dont really know what you want, very helpful.
1437260135
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURRNEpTeVNBEAE!2m1!1s0x0:0x126b6fbf66f58d29!3m1!1s2@1:CIHM0ogKEICAgIDQ4JSySA%7CCgsI57KrrQUQgM2kIw%7C?hl=en-US
Michael Reid
google
https://www.google.com/maps/place/?q=place_id:ChIJ8YrNoJEng4ARKY31Zr9vaxI
Well I'm sorry you feel that way... I don't personally remember this incident however, as the owner I did say do not charge you. Kristen hasn't been with the company for upwards of a year. I can say through some massive growth periods we did drop the ball sometimes on some clients that deserved better attention from us. However we've re-tooled and are running better than ever. Thanks for your understanding.
1437280715
1
When i decided to start my latest business venture I knew i needed some great advertising, I had a couple of great ideas and went to Dragon Graphics for help. Jr. Designer, Kristen Brooks was put in charge of designing my first company logo. I gave her some art that spelled out word for word what needed to be in the logo. The company name and slogan. When i received the artwork proof, She had misspelled the word excellence in "Serving with Excellence" and She misspelled the company name to be Process Services when I wrote it for her. (Process Servers) After waiting a few days for the proof to arrive and then it finally did, being a huge disappointment, I no longer wanted to continue with the bad service and lack of attention to detail. This is what she had to say when i told her I would not pay for design time that produced a product of such poor quality: ""I talked to the owner and he said to forget it and not send this to claims. I'll make sure to let the receptionist know that we will not be doing any work with you in the future and to delete you from our system. My response: That sounds great. I hope you and owner see this as a learning opportunity. The customer is most important and without them you have nothing. Going the extra mile to look over the proofs before sending them out would be a great way for you to personally grow from this experience. If I misspelled one of my clients names wrong, what message would that send to them? Thank you and God bless. Michael Reid"" Her final Message to me: I do not read the messages of people who do not pay their bills. If you decide to pay your bill I would be happy to read your emails, otherwise please stop messaging me because I have paying customers I need to attend to."" The customer service was piss poor and If i had the time I'd stand in front of there business with a sign warning customers of the horrible experience they might soon endure. But who knows Kristen is just one of there many designers,"" I hope this is helpful to those who are serious merchants and demand quality customer service.
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