Hi Mike. Im sorry you are disappointed with our service! Since your order was fulfilled on 8/7/18, it was past our 60 day return window. We do always try to be flexible if something is truly defective and not due to normal wear and tear but there is no way for us to examine the bottle if you are unable to physically return it to our store. We feel our 60 day return policy is fair to both parties.
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Very disappointed that the store wouldn't stand behind their product. Purchased a $15 sports bottle online and after two weeks the outer portion of the bottle separated from the inner portion. I contacted the store and the person I spoke with was very good and told me there was a 60 day return period which I was still within. He recommend a replacement bottle as the one I originally purchased was no longer available. When he wasn't sure how to process the exchange, I was placed on a brief hold and when he returned I was informed there was nothing he could do as the "person in charge" said it broke due to normal wear and tear. For $15 I am more than happy to throw it in the trash and move on, no biggie. But, buyer beware that this place will gladly take your money but forget about you after the sale.
This is the cutest store! It has so may different options that you won't see at Target or find easily on Amazon. It's a great place to go if you want to find something different. Your kids will love it.
I really like this place. They have tons of toys for kids of all ages. They even had a Popit for my daughter. The location is convenient (near 610 loop) and parking is easy. The staff is quite friendly and helpful.
Super friendly store great customer service. If you ask for help, they will spend the time to assist you and look through their millions of toys to find the bunny or dolphin that you're particularly looking for. Huge selection of toys and great parking too! Gift rapping was included with purchase also. Great place!
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