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Rusnak BMW
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Rusnak BMW reviews
Information about Rusnak BMW
4,40
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNHajRPNWJREAE!2m1!1s0x0:0x5886082d7bce2089!3m1!1s2@1:CIHM0ogKEICAgICGj4O5bQ%7CCgwIjPm7jAYQ4K3k2AM%7C?hl=en-US
Jerry Cubb
google
https://www.google.com/maps/place/?q=place_id:ChIJ0Uz7nOEk6IARiSDOey0Ihlg
1
I had my iPod stolen from my car last week when I brought my car in for service. I immediately let my service guy know, had to email him several times for over a week before I got a call from someone without any apologies, questioning my integrity, talking down to me and refusing to cover the cost of the stolen item. This is a last time I am using this business.
1630703748
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUM2cHZXbHlRRRAB!2m1!1s0x0:0x5886082d7bce2089!3m1!1s2@1:CIHM0ogKEICAgIC6pvWlyQE%7CCgwIhKHKiQYQ-PeQ4wE%7C?hl=en-US
Stoned Rising
google
https://www.google.com/maps/place/?q=place_id:ChIJ0Uz7nOEk6IARiSDOey0Ihlg
Hello, I would appreciate the chance to speak with you regarding your feedback and any interaction that did not meet your expectations. When you have a moment, please feel free to reach out to me. I look forward to connecting with you. Best, General Manager Ken C. [email protected] (805) 433-9576 3645 Auto Mall Dr, Thousand Oaks, CA 91362 https://www.rusnakbmw.com/
1630788943
1
Probably one of the better service departments, but no excuse for advisors lying to customers. Everyone knows that stealerships are exponentially more expensive than anywhere else. Instead of being on the level about this, my advisor blatantly said nobody would be able to fix my car without the big bucks. He recommended I buy a 2022 bmw and accept that this one is beyond saving. Left such a sour taste in my mouth understanding how little I can trust them, and realizing how little they are looking out for their clients. Saved tens of thousands of dollars on identical parts and in my opinion higher quality work and attention to detail elsewhere. P.S. If you're a dealership, you should always make sure cars smell as good when they are picked up, as when they are dropped off. Maybe someone needs more deodorant.
1628346229
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNhM2JlUGhnRRAB!2m1!1s0x0:0x5886082d7bce2089!3m1!1s2@1:CIHM0ogKEICAgICa3bePhgE%7CCgwI9a66iAYQ2K2plAM%7C?hl=en-US
Robert Arauza
google
https://www.google.com/maps/place/?q=place_id:ChIJ0Uz7nOEk6IARiSDOey0Ihlg
Thank you, Robert, for sharing your wonderful experience with us here at Rusnak BMW. We are thrilled to read you love your X3 and appreciate you being a great customer!
1628437403
5
Awesome experience walked in found the perfect X3 and drove away very happy
1643231185
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURtcHZLbkdnEAE!2m1!1s0x0:0x5886082d7bce2089!3m1!1s2@1:CIHM0ogKEICAgIDmpvKnGg%7CCgwI0e_GjwYQgN-I0QE%7C?hl=en-US
Katrina Bryan
google
https://www.google.com/maps/place/?q=place_id:ChIJ0Uz7nOEk6IARiSDOey0Ihlg
Katrina, Rusnak BMW wants to thank you for the five star rating and we're glad to hear you had an amazing experience!
1643235045
5
Had a great experience with Claude, my sales guy. Also Robert helped and Leila took care of the financial side. All were very pleasant to deal with. They were awesome and took great care of me.
1633988100
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ2NjhLVXNnRRAB!2m1!1s0x0:0x5886082d7bce2089!3m1!1s2@1:CIHM0ogKEICAgID668KUsgE%7CCgsIhNySiwYQ2MKzQQ%7C?hl=en-US
Yunhe Fan
google
https://www.google.com/maps/place/?q=place_id:ChIJ0Uz7nOEk6IARiSDOey0Ihlg
Yunhe, Thank you for reaching out about your interest in purchasing a vehicle with us at Rusnak BMW. I appreciate that you have reached out directly about your concerns, and I hope to address anything I can as soon as I am available. General Manager Ken C. [email protected] (805) 433-9576 3645 Auto Mall Dr, Thousand Oaks, CA 91362 https://www.rusnakbmw.com/
1634166080
1
Bad service, there only for BMW finance apply, if other bank finance you need your self approved, Manager didnt reply email , dont going there buy car
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