Hi Dianne, I'm really sorry about this. I'll gladly look into this further for you and will get this sorted. Thanks, Luke.
1636374920
1
Despite payment confirmation and a delivery booking on the 15th of October my order has never left their warehouse. I have been chasing for over a week. Pointless emails to and fro dripping, albeit decreasingly, with false courtesy wherein the Snag team first blamed warehouse programme issues, then covid, then claimed my order, which has never been scanned, was RTS undeliverable. Now my cancellation and refund request has been ignored and I feel ripped off by A$100+. An extremely disappointing first experience with this brand.
Hi Evander, I'm very sorry to hear this. Please can you confirm you order number for me and I'll gladly look into this for you. Thanks, Luke.
1640093583
1
Truly awful service, spent nearly 40 and despite trying to contact several times I've not had my items or money back and have to open a case with my bank to get a refund as no one reads the support emails. 100% avoid!
Snag Tights is the only brand I'll spend my money on, never buying tights again from anywhere else!! Super soft and comfy with the best size and color range.
Hi there, I'm sorry to hear about your colour fade issue. Please reach out to our team at [email protected], they'll be able to provide more guidance for you and look into this further for you.
1645710475
1
Complete lie! They don't fit any better than any other tight. If tights were knitted to actually fit they would be the same color all the way up you wouldn't have to worry about your underwear showing through or the color fading out because your skin shows through so much. Are they stretchy enough to fit around me yes. But so is every other large tight I buy
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