Horrible experience. I have been trying to transfer my domain to a new host and Arvixe is keeping my site hostage and will not allow the registrar to release it. As soon as I tried to transfer the site they cut off my ability to submit support tickets for my account. Would suggest you find another company to use. They are not worth the poor service and all the hassle.
I'm having a problem with Arvixe, I have tried many times to change my domain to another provider. I need the epp code. This has been going on for a month. I emailed, no response, I called and spoke with their representative who said she would email it to me. Never happened. Any body having problems with Arvixe. dave
Why they are asking for Government issued ID with picture - driver license and street address. So they can make more money selling my information ? If I give them my credit card number and funds are being withdrawn why they need "tighten security". Even if I do, with fake address, picture etc what are they going to do or what they can do. I live in US. I will call local authorities where this company reside and have them investigated. So they have my credit card, DOB, picture and last four digits of social security .... they are compromising my security. Authorities must investigate.
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