Doctors are very nice and professional, Ive been going for years since I was in school. But sadly every time I get glasses here they break in the same spot; the hinge slides out of the arm (not the screw.) I dont sleep with my glasses on, I dont get hit in the face. Its definitely a manufacturing problem and Ive even changed brands. Which is strange because my glasses I got somewhere else lasted me for years until I switched. Now here my past 3 pairs have broken. I always get warranty and a few other upgrades, but despite being there for years they cant help me because my warranty is up.. Im very disappointed and considered blind without them and work full time. But since I didnt have half down for anything Im going to be trying to rig these frames up myself I guess.
Hi Joy - Sorry to hear about the delayed communication! We have been having some issues with our phones, but we know that doesn't help your situation at all. Our optical manager will be in touch with you ASAP to help address the needs you have with your glasses.
1596746819
2
I had a great eye exam, Dr. Mitchell was very thorough and explained everything. I am not happy with the staff experience. I am still waiting for a return phone call from the optical department. I left a message Monday and it's Thursday afternoon. I am having trouble with my new glasses prescription and called today to speak to someone, I hope I get a return phone call.
Knowledgeable & friendly doctors & staff! I love the stylish & fun variety of glasses & sunglasses. My family has been pleased with the technology & quality of service that Vision Source Meadville offers us with every visit.
I love all the staff and doctors. They are always so nice and friendly and super informative. They care about what they are doing and treating everyone with there upmost respect.
Hi Shelley! We see youve given us a one star review. What can we do to serve you better next time?
1548102329
1
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