The food is amazing and as someone with celiac, I love it. However, I don't live near so my friend sends me packages as presents. Please know that their customer service is terrible and they firmly believe, and will argue with you, that they can ship their no preservative food with no ice or food-safe packaging with a 3-5 BUSINESS day window. They only ship USPS and I live in a rural area with a PO Box but they claim they don't ship to PO Boxes, despite shipping to my PO Box... they don't offer other shipping services so I literally cannot get it shipped anywhere but my PO Box. Needless to say, I haven't gotten an unspoiled package in years. I wasn't going to leave a review but their customer service was so terrible and convinced they are in the right... when all their rules contradict themselves. If you're going to have food with no preservatives, you need to ship it food safe. If you aren't going to ship it food safe, you need to overnight it. Seems like a no brainer to me?
This is by far the best gluten free bakery I've been to, having tried many along the west coast. It is also the most celiac safe and considerate facility I've ever heard about. Try anything, then you'll be like me, wanting to try everything
What bakery opens at 10am. No use getting your fresh made morning needs met here. I have come in late in the day and gotten a few items. Eating them that night or the next morning they feel like day olds. There items are many item but not many egg free options Tho is dose seem they are the only option in the bay. Sad
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