Hi, Rick. We apologize for the negative experience you've had at our branch and the inconvenience it has caused. We'd like to hear more about the situation to see how we can help. Please send an email to [email protected] with more information and we'll have a team member get in touch with you as soon as possible. We hope to hear from you soon!
1654788945
1
Currently have waited for over 20 minutes to open a new checking account and no one has approached me or 3 other individuals who are also waiting.
Gabriel, Thank you very much for your feedback regarding the customer service you received from the Orem North branch. It was kind of you to take the time to leave a great review. We appreciate and value your feedback. Your comments will be sent to the Branch leadership for review and celebration!
1504634920
3
The service was just excellent, Melissa was very friendly and did a great jog transferring my loan. However, they told me they would give me $100 because I was a referral, and that never happened (I asked twice!).
Marisa, Thank you for the great review and feedback about the service you have received at the Orem North State Street branch. We appreciate and thank you for your business! I have sent your comments to the Management team for review and celebration.
1510096978
5
We've always gotten wonderful service here. They're super helpful, and patient with whatever needs we have.
Thanks so much for the glowing review, Avery! We'll be sure to share your experience with Becky and her team!
1630350758
5
I could NOT recommend Becky enough! She help me through a very sticky situation and make sure everything got resolved quickly and smoothly. Thanks again Becky Avery
I love MACU, I've had my account about 15 years or so. Christian routinely seems to make up his own policies instead of following MACU policy. Either that or he just doesn't know them at all. He's refused my family services when closing their own accounts, forgotten signatures on documents, etc. We have issues every time Christian helps us.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.