I called to get an estimate on getting my RV wrapped. I was told to send pics in so I emailed them to Sean. I did not hear anything back so I called back and they told me to send them again. I did. Here I sit 2 weeks later and no call or email from this company. Don't bother with these guys go elsewhere and have the work done by someone who actually cares about customers.
Devin, We apologize you felt rushed and that our pricing did not fit your budget. Fast-Trac Designs is happy to complete projects of all sizes and spend time with our clients. Quality and customer service is our top priority. We realize it was some time since you came in however we hope that you keep us in mind for future graphic needs.
1533918358
1
Only a 1 star because the owner seemed to rush me on a redicilous high quote for a racing stripe down my hood like he didnt want the job..500$ when signature graphics in scottsdale were willing to do for 300$ he seemed too buisy and push to even talk to me felt unworthy of his time.even though he showed me samples.seemed too stressed to deal with customer service.perhaps not the place to go for a small job.however.ive heard good things about the work.probably more big company instead of small time guy with a new Hemi R/T truck.
We greatly appreciate your business, Thank you for the review Barry!
1596566681
5
This is the second wrap Ive had from these guys. The first one lasted over 4 years and I never took care of it. The new design is awesome and looks fantastic! Well worth the investment.
I have been using fast Trac for my company vehicle wraps for years! They use the best material and every wrap comes out perfect. If you need a wrap done give them a shout, they are absolutely the best!
Hi Brian, We provided you a quote for 12 hoodies and went over the charges with you. The quote included the cost of the hoodie, the ink on 3 locations, the time to create your art and the time to set up the press. Printing custom apparel requires time and labor from our employees which is why there is a one time art prep for new orders and a press prep charge for orders less than 36 pieces. I apologize you were on hold for some time while we went over your quote to verify you were getting our best possible cost for your custom apparel. You decided our cost was out of your budget and denied the quote and we are sorry we could not meet your needs for this to be an order.
1613777028
1
They charged me 30% more than retail for the hoodies we wanted printed. Changed their tune a few times, left me on hold for 20 min trying to answer my basic questions. Was told the markup was for an "art" fee but they charged me for an art fee and a setup fee and an apparel fee prior to the actual hoodie itself. I'm not a mathematician but a $30 hoodie shouldn't cost $50 to screenprint. Especially when your ordering 12 of them. And your art is a few one colored words.
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