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The Langham Hotels & Resorts
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The Langham Hotels & Resorts reviews
Information about The Langham Hotels & Resorts
4,54
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUMyM2FTUWZBEAE!2m1!1s0x0:0x3459cc30572b2b13!3m1!1s2@1:CIHM0ogKEICAgIC23aSQfA%7CCgwI6ceikwYQsJHZrAI%7C?hl=en-US
Colin E. Howard
google
https://www.google.com/maps/place/?q=place_id:ChIJa8l-R64sDogREysrVzDMWTQ
Dear Colin E. Howard, Sorry that you didn't the service you expected. May we request you to please share additional details that led to rating us at 1 star out of 5. We strive to achieve the highest level of guest satisfaction and your feedback will help us identify opportunities for improvement. Again, thank you, and all the best to you!
1651069569
1
Poor service during Chicago Marathon
1642516217
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURtLU9LUHZ3RRAB!2m1!1s0x0:0x3459cc30572b2b13!3m1!1s2@1:CIHM0ogKEICAgIDm-OKPvwE%7CCgwI-Z2bjwYQiMaetQE%7C?hl=en-US
Patty Lierchbald
google
https://www.google.com/maps/place/?q=place_id:ChIJa8l-R64sDogREysrVzDMWTQ
Thank you for your feedback. May we request you to please share additional details related to your stay via email or phone. We strive to achieve the highest level of guest satisfaction and your feedback will help us identify opportunities for improvement. Again, thank you, and all the best to you!
1642527346
1
Dirty
1642190406
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNtXzhpSjZBRRAB!2m1!1s0x0:0x3459cc30572b2b13!3m1!1s2@1:CIHM0ogKEICAgICm_8iJ6AE%7CCgwIxqyHjwYQ4IvTnwI%7C?hl=en-US
M Z
google
https://www.google.com/maps/place/?q=place_id:ChIJa8l-R64sDogREysrVzDMWTQ
It was truly a delight to read your high recommendation of our hotel, and to have you in residence. Thank you for your kind words - we will certainly share them with our hotel colleagues.
1642526931
5
A truly 5 star hotel! The Langham you did earn my loyalty! The front desk is really helpful. They fix the issue right away for us. Staff are extremely friendly. Special thanks to Rosie and the partner who worked with her on 12/25. The excellent experience and wonderful food give us an unforgettable Christmas! It worths it! Thank you the langham! Highly recommend to everyone if you are looking for a stay in Chicago. The langham wont let you down!
1647958798
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXaHRfQUN3EAE!2m1!1s0x0:0x3459cc30572b2b13!3m1!1s2@1:CIHM0ogKEICAgIDWht_ACw%7CCgwIjrbnkQYQwL30iAM%7C?hl=en-US
Lindsay Aspegren
google
https://www.google.com/maps/place/?q=place_id:ChIJa8l-R64sDogREysrVzDMWTQ
Thank you very much for choosing to stay with us at The Langham, and thank you for taking the time to recommend our hotel. We look forward to welcoming you back.
1648659999
5
I spent 3 days with my family party of 7 during the Winter Holidays. All three of our rooms were outstanding in every way supported by attentive staff who made a difference. What a wonderful place!
1653846216
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNPZ0lIX0lBEAE!2m1!1s0x0:0x3459cc30572b2b13!3m1!1s2@1:CIHM0ogKEICAgICOgIH_IA%7CCgsIyOHOlAYQyLu6Gw%7C?hl=en-US
Andrew Allen
google
https://www.google.com/maps/place/?q=place_id:ChIJa8l-R64sDogREysrVzDMWTQ
Dear Andrew Allen, Thank you very much for sharing the details of your stay and recommendations. We apologize for the slow service you received while checking in and have shared your notes with our team at the club lounge as well. We look forward to welcoming you back, for business or pleasure, in the years ahead.
1654006623
3
Overall an underwhelming experience. The hotel itself is beautiful and in a fantastic location in Chicago. The ambiance is certainly impressive and small touches like a piano player in the lobby really add to the experience. The room was nice (we stayed on the club level). The finishes in the room were good and the bath products were also nice and luxurious feeling. There were several instances where this hotel left me disappointed. First during check in there was a very long line and the person checking us in seemed rushed and disinterested. The lounge is okay but smells bad and the food offerings are fairly limited for most of the day. When we were checking out we needed to leave for the airport at 3pm and asked when we checked out if we could utilize the lounge until that time. We were told that we could use the lounge until 2pm but after that our access would be revoked. It seems ridiculous to make such a fuss over one hour especially at the price point you are paying to stay here. We had high hopes about this hotel and were excited about our stay, however, moving forward we will likely be staying at The Four Seasons as the service and experience are clearly superior.
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