Hi Kristen, my name is Nathan Munyon, I am the Director of Operations. If you want to reach out to me at 660-541-3853. I would like to discuss this further with you! Thank you for your time and review! Have a great day!
1633791883
2
Went in there because I had a voucher for work. I rushed through because the girl who was supposed to be helping had an "I don't care attitude". Yes, she was new and going through training, but she didn't really answer any questions and when I was told they didn't have my size, that was it. There was no offer of checking at another location or of even being able to have them delivered to their location. Honestly, I felt she was kind of rude. Only giving two stars because I went through work. If not, I'd gladly give 1 star and never return.
Miguel, we are sorry you had a frustrating experience. Customer service is of the utmost importance to all of us. Please provide us more detail at [email protected] so we can touch base. Have a good rest of your evening.
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1
Ok how do you feel when you get inside and they have only two costumers the one left only you and the other then the attendees only pay attention to the other and they ignored you
Been going here for the last 6 years for work boots. Always very helpful and knowledgeable on new boots and wear. And are able to suggest what kind of boot I should try. That's why I keep returning. Today there were several young kids, didn't really seem to be able to inform me or suggest new boots that I could try out. Told me to just look around.
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