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Bellabags
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Bellabags reviews
Information about Bellabags
4,00
8 reviews
The opinions come from external websites
Last update: 14.12.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5OUxQRzVnRRAB!2m1!1s0x0:0xdcd75fbdf0a2a5b9!3m1!1s2@1:CIHM0ogKEICAgICy9LPG5gE%7CCgsIxfCogAYQoOuLYw%7C?hl=en-US
Maha Khan
google
https://www.google.com/maps/place/?q=place_id:ChIJTftSJgW7e0gRuaWi8L1f19w
Hi Maha, sorry to hear that you had a bad experiences. The customer service team had to work remotely due to the pandemic and sorry that on that day there were no fluent English speaker to hep you out. You are welcome to phone us on 0161 696 8288 to raise the complaint at any time between Mon - Fri 10am -5pm. Apologise for the inconvenience may have caused.
1613749951
1
Extremely rude sellers... willnot go there again ever.. they were rushing and prices weren't mentioned. Both of husband -wife don't even know the abc of customer service.. how to deal with customers. Rubbish service.
1517239240
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURBeHVLVWVnEAE!2m1!1s0x0:0xdcd75fbdf0a2a5b9!3m1!1s2@1:CIHM0ogKEICAgIDAxuKUeg%7CCgwIyPe80wUQgKfypgE%7C?hl=en-US
weyeh Manneh
google
https://www.google.com/maps/place/?q=place_id:ChIJTftSJgW7e0gRuaWi8L1f19w
Hi Tumanie, just a quick follow up - We had immediately taken action after realising that one of our staff might have mistreated you over the phone on that day. We found out that both parties might have had misunderstanding about the delivery, and followed up with you through phone call to make sure this matter was clarified. We appreciated your understanding that it would be impossible to arrange courier delivery on the same day and particularly for your order which was made on Sunday weekend - and it was a little unfortunately that this message wasn't clearly delivered when you were in our store. Our manager had called you to follow up and we highly appreciated your understanding that this issue was accidental and a pure misunderstanding regarding on delivery. The staff who mistreated you had been dealt with according to our company policy to avoid similar issue ever happen again. We were glad to hear that you were ok with our explanation, and we are looking forward to seeing you soon again on this Sunday. Louisa would love to welcome you back and take the opportunity to offer the right services that every customer deserves! Thank you.
1517431913
1
I spend 600 pounds at Bella Bags, the Lady in charge on that Sunday told me I have to pay 65 pounds for delivery which I did. She told me my order will be delivered tomorrow which is the following day. I took a day off from work to make sure that someone is there to receive the order. The delivery company text me to let me know that my order will be delivered the next day and not the day I was told. Reached out to Bella, spoke with a man who I explained my frustration to, and he told me he can't do nothing about it. Asked for his name, he said he is not going to give me his name. I have to take two days off work with no pay simply for bad customer service and Bella's lack of knowledge on how to take care of their customers. Very Disappointed!
1578740024
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURNMF8zR0tnEAE!2m1!1s0x0:0xdcd75fbdf0a2a5b9!3m1!1s2@1:CIHM0ogKEICAgIDM0_3GKg%7CCgwIuNLm8AUQ6IHx1QE%7C?hl=en-US
john mason
google
https://www.google.com/maps/place/?q=place_id:ChIJTftSJgW7e0gRuaWi8L1f19w
Thanks John, your positive review is highly appreciated! We look forward to doing business with you.
1578907079
5
Going there soon ..looked round shop very excited what I've seen .hope to get some bargains to start my new business .
1599745698
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSURDd0x6WHJRRRAB!2m1!1s0x0:0xdcd75fbdf0a2a5b9!3m1!1s2@1:CIHM0ogKEICAgIDCwLzXrQE%7CCgwIot3o-gUQuIW9uAM%7C?hl=en-US
Sarah Josh
google
https://www.google.com/maps/place/?q=place_id:ChIJTftSJgW7e0gRuaWi8L1f19w
5
Excellent service and beautiful handbags. Thank you.
1611247873
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUN5OVBtRXlRRRAB!2m1!1s0x0:0xdcd75fbdf0a2a5b9!3m1!1s2@1:CIHM0ogKEICAgICy9PmEyQE%7CCgwIgeKmgAYQkJStrAE%7C?hl=en-US
Ehsan Muhammad
google
https://www.google.com/maps/place/?q=place_id:ChIJTftSJgW7e0gRuaWi8L1f19w
Thanks for the positive feedback! We are always here for you if you need help.
1614267788
5
Good experience today morning 21st jan
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