In sorry Lorena for your bad experience with Stitchmania. Unfortunately we are having some issues with the workers because the covid. Regarding the 2 missing jackets we just revised our cameras and we just count 23 pieces. May be Haydee made a mistake when you and her counted the jackets. If you want I can send you a copy of the video.
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I brought jackets for embroidery approximately one month ago. I was told they will be ready on Jan 7th., Heidy, counted them, today I came in to bring additional jackets and check time of pick up, I was told they have no date on when they be done. I requested my jackets back, my employees need them and there were 2 missing approximate value of $60.00 per item. They did not offer to reimburse or an apology.
Constantly have to make multiple trips and have stitching corrected, they constantly stitch pockets closed. Its ridiculous that theyre still in business
I really like this place the 2 owners who are married are great people , I've had quite a lot of work done here and I am very pleased with it all and I will continue to do business here for years to come. He is great with helping me with all my design work and their stitching is 2nd to none.
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