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Interparcel
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Interparcel reviews
Information about Interparcel
4,61
100 reviews
The opinions come from external websites
Last update: 09.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNtNzYzMUlnEAE!2m1!1s0x0:0xa4a3423e74fab2ca!3m1!1s2@1:CIHM0ogKEICAgICm7631Ig%7CCgwI1MbXlAYQ8Mzc0gM%7C?hl=en-US
James Zambon
google
https://www.google.com/maps/place/?q=place_id:ChIJlRNCkq-xEmsRyrL6dD5Co6Q
Hi James, we apologise for the current delays. There are significant delays expected across all courier networks due to the Omicron wave which has resulted in driver/operational staff shortages. Our courier partners are trying their best to navigate these challenging circumstances and our customer service team are to help as much as possible. Our customer service team are your best point of contact however, if you feel they have not been of assistance, please email your order details to [email protected] for further review.
1642378495
1
Becoming increasingly poor and unreliable. 10 days since we sent a B2B parcel still not delivered and now they are saying it will take another 8-10 to conduct a search for the parcel. Avoid this company there are better ones out there. Updated - now star track has lost 2 parcels in a matter of weeks
1653607585
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyMjlQa1pBEAE!2m1!1s0x0:0xa4a3423e74fab2ca!3m1!1s2@1:CIHM0ogKEICAgID229PkZA%7CCgsIoZnAlAYQsPCfHw%7C?hl=en-US
Winnie Schafer
google
https://www.google.com/maps/place/?q=place_id:ChIJlRNCkq-xEmsRyrL6dD5Co6Q
Hi Winnie, we're sorry to hear of any issues you experienced. When booking a parcel service, we do provide estimated time frames for delivery however, this is subject to change depending on the area for collection and delivery etc. this is why it is advised to be estimated dates and to be used as a guide. The only guarantee service we do provide is with our same day service.
1653609524
2
Although selecting and paying for next day delivery, the package was delivered the day after - to the wrong office!
1653610595
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyeDl1M0N3EAE!2m1!1s0x0:0xa4a3423e74fab2ca!3m1!1s2@1:CIHM0ogKEICAgID2x9u3Cw%7CCgwI47DAlAYQ2JiYnwI%7C?hl=en-US
Justin Chan
google
https://www.google.com/maps/place/?q=place_id:ChIJlRNCkq-xEmsRyrL6dD5Co6Q
That's great to hear Justin!
1653868858
5
Very helpful chat service! They have never missed a delivery for me. Excellent customer service!
1653434330
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQyM3YybEpnEAE!2m1!1s0x0:0xa4a3423e74fab2ca!3m1!1s2@1:CIHM0ogKEICAgID23v2lJg%7CCgwI2s-1lAYQsLSQ-wE%7C?hl=en-US
Tuesday Veldhoven
google
https://www.google.com/maps/place/?q=place_id:ChIJlRNCkq-xEmsRyrL6dD5Co6Q
Your review is much appreciated Tuesday, thank you:)
1652660455
5
Easy to navigate website and friendly, helpful phone customer service. My query was resolved quickly and with friendly efficiency.
1654214441
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUNPdFBPMTlRRRAB!2m1!1s0x0:0xa4a3423e74fab2ca!3m1!1s2@1:CIHM0ogKEICAgICOtPO19QE%7CCgsIqZ7llAYQqMGKGQ%7C?hl=en-US
Jay Clark
google
https://www.google.com/maps/place/?q=place_id:ChIJlRNCkq-xEmsRyrL6dD5Co6Q
3
A little difficult to get orders rebooked if the pickup is missed. Chat feature needs to have an option for attachment of screenshots too so you don't have to type multiple order #s. Emily was great though
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