1553292642
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURvdTR2dGRnEAE!2m1!1s0x0:0xf2d0a6ae854a63e!3m1!1s2@1:CIHM0ogKEICAgIDou4vtdg%7CCgsI4rrV5AUQ-IDIKQ%7C?hl=en-US
Kyle R
google
https://www.google.com/maps/place/?q=place_id:ChIJ4d8Rm700s1IRPqZU6GoKLQ8
Hi Kyle, We're sorry we wouldn't renew your membership and this is upsetting to you, but I really think you should be grateful that we weren't going to accept anymore money from you because we just didn't feel we could find the woman who would meet your very narrow expectations. We only take clients who we think we can do a good job for and it would be unethical to continue offering services to a client who has changed their criteria so much that we simply dont have the matches for. (Were talking less than 1% of the population). Also, I think its worth acknowledging that we were the ones that found the speed dating event for you and really pushed you to go, even though you didnt want to, on top of coaching you for it. The Matchmakers really spent a lot of time with you and went way above and beyond by meeting with you in person and doing a practice date as well as numerous hours of coaching on the phone, in person, and over emails. The reality is what you're looking for is very rare (I'm not talking about just a non-drinker) and you didn't reveal what you really wanted until months into your membership. We told you we didn't think continuing to renew your membership with us was going to get you what you wanted. We simply don't have the specific person you're looking for. We're very happy for you that you met someone on your own. This is what we had encouraged you to do. We wish you all the best and encourage you to pursue the advice we gave you previously. LUMA
1553461136
1
I had more results with a speed dating event in which I met 6 completely random girls than I did with a custom-tailored matchmaking experience with 7 matches with LUMA. I was literally better off meeting girls at complete random than paying LUMA close to five figures to find them. The people who work there are friendly, and it seemed like they understood what I was looking for. Then they set me up with a girl who drinks for a living as a sommelier, while I dont drink at all. The next match actually went in depth with my matchmaker listing the fact that I didnt drink as a dealbreaker. Another match was older than me by a few years, and was outside of the age range I had listed for the matchmaker. The matchmaker didnt even consult me on going outside of that age range. Both the match and I found the age difference troubling, and the match had listed it even moreso as a dealbreaker than I did, as I was trying my absolute best to be flexible with the matchmaker and to look past it. So whats the next logical step? Setting me up with another girl who was even three years *older* than the previous match, which ensured zero chemistry or even decent conversation. Would you think the matchmaker would at least consult me first on the age this time? No, of course not. (And that counts as a match for as far as theyre concerned even if you were to decline to meet them.) Another match I had actually seemed to be a pretty good fit for me if you didnt consider shed be moving across the country for her career, at least twice, within the next year. Of course, everyone Id talked to at LUMA was well aware I have no flexibility or intention to move across the country. This entire process was just a total disaster on all fronts. They couldnt get something as black and white as the age or location on these matches correct for half of them much less finding someone that I found attractive or who was otherwise a good fit, which was an issue for them in other matches I haven't mentioned here. They even had me questioning myself, suggesting that I had somehow been the issue. That I was too stringent in what Im looking for, not creating the necessary chemistry, etc. I had even believed it for a while which is a dangerous hit to my confidence as a guy in the dating world. Then, I started taking things into my own hands. I had all kinds of success on my own through dating websites, dating apps, and even a speed dating event. Its because I decided to take things into my own hands that I got to spend my Valentine's Day (and the last few months) with someone special this year. This one I met on Bumble another more random kind of app which had also been giving me better results than LUMA. Coincidentally, shes someone who doesnt drink either which they had convinced me was impossible to find and didnt exist unless they were Muslim or something (an actual quote from the owner). If you care about your savings, your time, and your sanity, dont go with LUMA. Even if you work 50+ hour weeks while managing your own business, and come home to an energetic dog who needs daily exercise, like I do, and think you dont have the time, you do. Make the time. Save yourself the money - and put in the work yourself to find someone youll actually have a connection with. I'd call LUMA a scam, but I think the people here are actually clueless enough to believe that they did a good job for me.
1649270138
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURXMTVhN0Z3EAE!2m1!1s0x0:0xf2d0a6ae854a63e!3m1!1s2@1:CIHM0ogKEICAgIDW15a7Fw%7CCgsI-rq3kgYQ8MzrVg%7C?hl=en-US
Katie Rodriguez
google
https://www.google.com/maps/place/?q=place_id:ChIJ4d8Rm700s1IRPqZU6GoKLQ8
1
This is a sham! If youre reading this, give up the matchmaking concept. I promise youll be less frustrated if you set your money on fire than if you sign up with Luma. This is far and away the biggest farce Ive ever been sucked into, and thats considering I once bought LuLaRoe leggings. The Luma Team will promise that youre a catch! Itll be easy for them to match you with eligible, professional, elite bachelors! But thats because the only criteria they take seriously is if youre searching for a man or a woman, and they consider any other criteria you stipulate as ignorable. Luma cannot guarantee the outcome of any introduction and thats because they are simply trying to fulfill the minimum introduction quota. I engaged legal support to secure a refund, but the signup is so vague that theres a loophole out of everything. My money is lost to the black hole that is this company and its personnel. Lumas disrespectful, condescending, and misogynistic treatment of me combined with the confusion of being introduced to random men I had no chance of a future with resulted in a deterioration of my physical and mental health. Dont think youre the exception and signup anyway, youre just wasting your time, money, and well-being.