Thank you for taking the time to leave your feedback for Senior Star at Villa Ventura. It takes a strong person and caring heart to serve seniors and their loved ones. Senior Star is committed to providing excellent care and service that is evident in our CARF accreditation status for all levels of care at Villa Ventura. This includes maintaining proper staffing requirements and qualifications for those who serve in our community. To the extent that your role at Senior Star was not fulfilling for you, we are sorry to hear that. We recognize the demands of serving seniors come with a variety of responsibilities as we work to give residents and families the best care possible. For your service with Senior Star, we thank you!
1524495748
2
I worked there when open not that long 1 floor res care alot of bs staff wise but residents unless its changed had to be able to care for themselfves if asst living they didnt even has nurse aides just cmt or l1ma it was awful i hope they improved
Thank you for your review! We would love to have more of your input. Did you know that we have a Resident Food Committee meeting every month where residents can provide feedback and new ideas? We are very sorry that you are not experiencing optimal airflow in your apartment. If you havent already, we would encourage you to reach out directly to your Executive Director to discuss options. We want you to feel comfortable in your home.
1545078506
2
Mostly frozen and cheaply produced meals ,staff appears to be concerneed, helpful and courteous. Low air exchange in the studios..Not recommended.
Patricia thank you so much for your 5-star review! It is wonderful to know that your Mom feels at home at Villa Ventura. Our associates take very seriously our Promise to "do for each other with love," and that is why so many associates remain with us for so long, because we are invested in supporting each other and truly enjoy working together. We are very happy that your family has become part of the Senior Star family.
1541443459
5
From the moment my mom considered Villa Ventura, our family experience has been top notch. The staff is caring. There is little staff turnover. And the food is top quality!! Mom couldn't be more at home.
My mother stayed there for 15 months, but some residents have been there for 10 years or longer. Many employees are the same. Their staff is very accommodating and sincerely concerned for their residents. They were always prompt with all our requests, professional in what they did, and very attentive to security and safety. There is access to cable in the common areas and computers on the internet in the Pub. Apts have access to cable but have to start their own account. There is a beauty shop open Wed-Sat. By appointment. For pay. There is a pub, a lobby, exercise room, a big screen room, private dining room for special occasions, laundry rooms on every floor, elevators, chapel, and beautiful garden courtyard. They even have their own chef who personally meets all the residents and has a counsel of residents that help suggest dinners. There are activities posted each day and usually a couple of outings provided by a company shuttle each week. My mom suffers from Alzheimer's and as her disease has progressed, she is in need of 24/7 nursing care. Villa Ventura works with a Home Healthcare Company to provide a means for residents to have daily/weekly care. Their setup is not conducive to 24/7 nursing care which is where my mom is now. An aging person with medical issues will probably go through 3-4 levels of care. Not all care facilities can provide everything, or if they do, it's in different units. Independent - Level 1 and Assisted Living Level 2 are what Villa Ventura specializes in. And they are good at it. They have reputable companies they partner with that can help anywhere from packing and moving to helping you with "downsizing" your current home. Mother loved her stay there and they loved her. She always met a smiling face.
Thank you for your review. We invite you to contact our Corporate HR team at (918) 592-4400 to share your experience.
1589579570
1
I See They Had My Review Removed.. Working There AS a CNA Is Horrible Have You Doing Multiple Ppls Job Titles Witout The Pay.. Horrible Place 2 Wrk.. Your A CNA, Dietary " Set Tables & Serve Food & Bus The Tables, Housekeeping Cause You'll Do Laundry & Clean... Team To Much Imma See If I Can If My Old Review
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