If you are a local boy and know the folks you get a decent level of service. Just finished a remodel in Sanford. They delivered 2 of my custom doors to Wilmington, two to Raleigh and the remainder to a neighbor down the street. Ordered some concrete culvert pipe and that was delivered to another neighbor. Work was held up time after time as materials were never delivered on time. Problem is there are not a lot of other choices in town.
Was looking to get all new interior and exterior doors and frames and they were recommended. But I just wasted a trip to Sanford. There were four people in the main office, but I was told there was no sales person that could help me and pointed for me to look at the books or the cluttered selection of items in a little show room. IF I try again, Ill definitely be calling first, and they will have to make up on prices what they lack in customer service for a first time walk-in customer.
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