Horrible customer service and horrible product. Their backup software has caused more computer problems that I can count. Most recently it hijacked the boot process on a PC causing a complete inability to boot the computer. It is supposed to appear as a boot option on the boot menu but instead it's bootloader has hijacked the entire boot process so that there is no opportunity to even select the normal operating system to boot. Their support, which is chat based, is utterly and completely worthless, demanding money to troubleshoot the problem their software caused. This software is dangerous and will damage your computer to the point of making it unbootable. At this point I consider it to be ransomware. Reccomend you avoid this company at all costs. You will be glad you did.
Absolutely terrible in EVERY respect. Customer service is non-existent. Their program, True Image, just doesn't work. It's unreliable. Our entire company is having issues. I WOULD STAY AWAY FROM ACRONIS AT ALL COSTS. I have an unlimited, non-time-restricted license and they are in violation of THEIR licensing agreement when they prevented me from using it. I am contemplating legal action.
Horrible!!! Spent 6 hours trying to get their awful software to clone my disk when upgrading to a SSD. When it finally "succeeded" there were SO many bugs and my CPU was unstable to the point I couldn't even use it! Constant 100% usage. I truly hope this garbage didn't fry anything. Save your time and money! The time that it has taken me to go through this nightmare could have been spent doing a clean install and reinstalling everything altogether. Speechless as to how this company stays in business!
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