Unfortunately, today I had an experience here that was disappointing and embarrassing. This location is currently having a sale for Cuts Clothing through the weekend. Yesterday I went to the location and purchased 12 shirts /sweaters with no issue. So today I decided to go back and purchase 12 more. But I made the "mistake" of wearing a shirt from the same brand that they are currently selling. Normally this is not an issue in apparel stores, however, as I was checking out to pay for my items, one of the workers (maybe the manager, i forgot his name but he had what sounded like an Australian accent) came to the register and said "did you put the shirt you came in the store with in your bag".... basically accusing me of stealing the shirt I had on. This was troublesome because I saw several other people in the store shopping who were wearing the same brand shirt but not being questioned. As a man of color (the only one in the store at that time) wearing a bright colored green/yellow shirt, I can't help but to feel as if I was being singled out. I can see where there might be some confusion but the guys accusatory approach was much less than desirable and again embarrassing. I explained to him that I had come into the store with the shirt I had on and that I had purchased it before today. He then went and asked the security guard if he remembered if I came in with the shirt on and the security guard said "no". So he came back to the register and said "ill take your word for it, its just weird that your shirt is wrinkled like its new..." So I paid and walked out the store. Luckily I was able to get a picture of the receipt I had from the purchases I made yesterday so I went back into the store to show this guy that I actually did make the purchase and that I did not steal. I shouldn't have to defend myself for wearing a shirt I PAID for. I spent a lot of money there and don't need to steal a $12 shirt. Needless to say they will he losing a lot of business in the future. I hope Cuts Clothing is aware of this terrible customer service as well.
Marcelo, sorry you didn't find the deal you were looking for today. Hope you join us for another event and find better deals then.
1621541670
1
You get better deals online.
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.