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Newhollandford
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Newhollandford reviews
Information about Newhollandford
4,69
100 reviews
The opinions come from external websites
Last update: 08.06.2022
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https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSURHajdxVUZREAE!2m1!1s0x0:0x9e5df4772b2ab0fd!3m1!1s2@1:CIHM0ogKEICAgIDGj7qUFQ%7CCgwI9NDajQYQyMKxsAM%7C?hl=en-US
Gale Hess
google
https://www.google.com/maps/place/?q=place_id:ChIJWbx92-w_xokR_bAqK3f0XZ4
Gale, I apologize, did you recently visit our service department? According to our records your vehicle was at the dealership for a PA State Inspection over four years ago. At that time, we provided you with accurate information on what was required for your vehicle to pass PA State Inspection. Pennsylvania requires vehicle safety inspections to insure that vehicles are maintained for safe operation. I'm sorry that you feel that we are "scammers." Customer safety is always our number one concern. If I can be of any assistance please contact me offline at 717-351-1637. Sheri Hackman - Executive Manager
1640110123
1
One and only experience here was inspection, to see if they were honest, and I was told a tail light wiring harness needed replaced. They informed me in a tone of voice that said they expected I would let them do it on the spot, but I knew not to trust them. I was right. All it took was a light bulb for a dollar, not a $75 harness. SCAMMERS. There was another $500 lock set I supposedly needed, a little graphite (a standard lock cylinder lubricant) took care of that, you get the picture. It is sad that older people go here.
1598050727
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNVcU1pM2R3EAE!2m1!1s0x0:0x9e5df4772b2ab0fd!3m1!1s2@1:CIHM0ogKEICAgICUqMi3dw%7CCgsIp6OB-gUQyNmjSQ%7C?hl=en-US
Andy P
google
https://www.google.com/maps/place/?q=place_id:ChIJWbx92-w_xokR_bAqK3f0XZ4
Andrew, I would like to personally discuss your recent review. Customer safety and satisfaction are very important to us. Please contact me offline at 717-351-1637. Sheri Hackman - Executive Manager
1563282083
1
They outsource the used car inspection then sell cars that should not have passed state safety inspection and require costly repairs to be safe.
1632251767
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUQ2dEpySFZBEAE!2m1!1s0x0:0x9e5df4772b2ab0fd!3m1!1s2@1:CIHM0ogKEICAgID6tJrHVA%7CCgwI996oigYQsMuA3AM%7C?hl=en-US
mike harvey
google
https://www.google.com/maps/place/?q=place_id:ChIJWbx92-w_xokR_bAqK3f0XZ4
Thank you so much for your feedback, Mike! We greatly appreciate the opportunity to work with you and earn your business.
1632401539
5
Great selection of parts and will be my go to now that the large dodge dealer in Downingtown has decided to lose my business
1586829772
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChZDSUhNMG9nS0VJQ0FnSUNjbThQRmZnEAE!2m1!1s0x0:0x9e5df4772b2ab0fd!3m1!1s2@1:CIHM0ogKEICAgICcm8PFfg%7CCgsIzLPU9AUQqK7GFQ%7C?hl=en-US
Grant Martin
google
https://www.google.com/maps/place/?q=place_id:ChIJWbx92-w_xokR_bAqK3f0XZ4
Thanks Grant for the 5 Star Review! We truly appreciate your business.
1588886664
5
Great people, great service. My truck was fixed an hour earlier than I expected. Thanks!
1595891506
https://www.google.com/maps/reviews/data=!4m8!14m7!1m6!2m5!1sChdDSUhNMG9nS0VJQ0FnSUQ4azU2VDBRRRAB!2m1!1s0x0:0x9e5df4772b2ab0fd!3m1!1s2@1:CIHM0ogKEICAgID8k56T0QE%7CCgwIsr79-AUQsJTDswI%7C?hl=en-US
Edward Fregede
google
https://www.google.com/maps/place/?q=place_id:ChIJWbx92-w_xokR_bAqK3f0XZ4
Thanks for your feedback Edward. We take this very serious. This was reviewed immediately with top management and all employees involved so that we can prevent this from happening in the future. I hope that you will give us another chance and allow us to restore your confidence in our organization. If I can be of any assistance in the future please do not hesitate to call me on my direct line at 717-351-1637. Sheri Hackman - Executive Manager
1596142544
1
Not happy, work performed created safety issues and I was aloud to leave the business with these issues in my vehicle. What's worse is that I was never told about these safety issues. Had new rear brakes installed, emergency brake was never properly aligned. Left business and stopped to get gas in New Holland, pulled into the pump and applied the emergency brake, went straight to the floor! Went back to the busines and was told come back 7 am Monday. I did, they aligned the emergency brake cables and then worked as they should. Talked to management and got the total bill credited to my account to use in the future. Problem is now that I will have a tough time going back there after this. I could have been injured in an accident if my brakes failed and I went to use my emergency brake, which didnt work properly. When you have work done there, please check it out with the service manager before you leave, make sure its right.
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