I am giving a three because I do think they might do good work based on past reviews but to take 9 days to tell you they cant give you a quote is to long especially if the person has been calling to follow up, Would suggest a better process to speed up response time.
Eli - We truly apologize if you feel you were mistreated at Omni Steel. We strive to give the best customer service at all times, with competitive prices. We will look into this situation further and speak to all employees. If you would like to discuss in more detail please email [email protected] or call us at (718)523-5400. Thank you for your time and we wish you the best in the future.
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I went there 3 times to buy tube metal and sheet metal . The attitude they have there is not professional they make it feel like they are doing a fever . They charged me 300$ for sheet of 4x8 18 gage metal . They are so over priced I highly recommend shopping around for half the price . They would charge 140$ for a 10ft tube metal
Overpriced by 4x, wrong dimensions, not to specs of order, pretty much scrap, that I unfortunately already paid for. Never again.
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