Hi, Steve. We are concerned to read your review because it doesnt sound like the type of customer service we provide here at Ray Catena BMW of Westchester. If you wish to discuss this further, please contact Tim Horn at [email protected]. Thank you.
1654182693
1
Emon Ferdinand is a liar and swindler. Emon offered a deal and then backed out on it. They fool you into a deal and then lie and back track. Do not waste your time. GM Joey did not help either.
Called parts department on friday may 13th at 6:50 pm and asked the parts guy what bmw dealer had my part in stock the guy said hold on and hung up on me, thanks for the great service. Whoever is answering the phone in the parts department should be working for a junk yard not a bmw dealer.
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
1652281641
5
This past Saturday, Ray Catena Westchester BMW and my service rep, Jorge Ghiggia took care of my car emergency and got my car back @ 1pm, saving the rest of my weekend.
Thank you for the glowing rating and review, Brad! We take pride in our customer service and do whatever we can to have our customers leave happy. Please dont hesitate to contact or visit us if you need anything else.
1649443030
5
Every single person had a smile on their face and made our emergency easy and simple to solve! Special thanks to Edwin Fernandez for leading the charge!!
Hello Sammy. We are very concerned to read this review, and we would appreciate the opportunity to talk more about your experience at Ray Catena BMW of Westchester. At a time that works best for you, please contact Tim Horn at [email protected] to discuss this further. Thank you.
1654182722
1
Was looking to buy a bmw had cash, but the way I was dressed they completely talked me down Complete racist thats all I have to say
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