J Chantell - sorry to hear about this experience....this is definitely not the experience we want you to have. There is a chance that emails/quotes may have ended up in SPAM filters/JUNK folders. Do you mind giving us a call to make sure we have your information correct? Our office number is 850-222-1003 - we are open from 8am-5pm Monday-Friday. Thank you!
1622820598
1
I sent a request on the website to receive a quote, after a week and a half I still hadn't been contacted, so I called the company, and was greeted by an employee and he quickly looked up the request and told me to send in my artwork and that I would receive a quote that same day. I sent my artwork but I still haven't received the quote. If they weren't interested in doing the job I completely respect that, but at least have the decency to communicate that, instead of giving me the run around. Very disappointed, The reviews for this business are great so I was anticipating a more professional experience.
I had to order t-shirts for my group tour with a specific color and design. I called Molly from "Full Press Apparel" and she helped me from day one until I picked up my final product. She explained different options available for me helped me make a right decision. The company did a beautiful job on a design and everything was done on a very professional level, final product arrive earlier than expected. I will recommend this company. Thank you and I will use you again. Wioleta @ Tours of Tallahassee
Hi @bad signn - we appreciate you taking the time to provide some critical feedback and are sincerely sorry you had a bad phone experience! We would love to hear more about this experience so that we can make sure our staff is providing consistently great service. When you have a moment, please call 850-222-1003 and ask to speak with one of the owners, Danny or Tracey. If you'd prefer to email about your experience, please email: [email protected]. Thanks again!
1570111742
1
Completely unprofessional and disrespectful on the phone
Latest articles
In our articles we impart a wealth of useful knowledge about reviews and ratings and online marketing. Learn how to run even more efficient operations.